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Technical Specialist
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Technical Support Engineer
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Vancouver, British Columbia, Canada Microsoft Full timeOverviewMicrosoft's Customer Experience & Success (CE&S) organization is seeking a highly skilled Technical Support Engineer to join our Cybersecurity team. As a Technical Support Engineer, you will be responsible for owning, troubleshooting, and solving complex customer technical issues related to cybersecurity. This role requires a passion for delivering...
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Technical Support Engineer
1 month ago
Vancouver, British Columbia, Canada Microsoft Full timeOverviewMicrosoft's Customer Experience & Success (CE&S) organization is seeking a highly skilled Technical Support Engineer to join our Cybersecurity team. As a Technical Support Engineer, you will be responsible for owning, troubleshooting, and solving complex customer technical issues related to cybersecurity. This role requires a passion for delivering...
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Technical Support Engineer
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Vancouver, British Columbia, Canada Microsoft Full timeOverviewMicrosoft's Customer Experience & Success (CE&S) organization is seeking a highly skilled Technical Support Engineer to join our Cybersecurity team. As a key member of our team, you will be responsible for delivering exceptional customer support and resolving complex technical issues related to cybersecurity.ResponsibilitiesReview and resolve complex...
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Technical Support Engineer
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Vancouver, British Columbia, Canada Microsoft Full timeOverviewMicrosoft's Customer Experience & Success (CE&S) organization is seeking a highly skilled Technical Support Engineer to join our Cybersecurity team. As a key member of our team, you will be responsible for delivering exceptional customer support and resolving complex technical issues related to cybersecurity.ResponsibilitiesReview and resolve complex...
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Technical Solutions Engineer
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Vancouver, British Columbia, Canada Arista Networks Full timeJob SummaryArista Networks is seeking a highly skilled Technical Solutions Engineer to join our team. As a Technical Solutions Engineer, you will be responsible for providing top-notch technical support to our customers, troubleshooting complex network issues, and collaborating with our engineering and sales teams to drive customer success.Key...
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Technical Solutions Engineer
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Vancouver, British Columbia, Canada Arista Networks Full timeJob SummaryArista Networks is seeking a highly skilled Technical Solutions Engineer to join our team. As a Technical Solutions Engineer, you will be responsible for providing top-notch technical support to our customers, troubleshooting complex network issues, and collaborating with our engineering and sales teams to drive customer success.Key...
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Technical Support Specialist
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Vancouver, British Columbia, Canada Microsoft Full timeOverviewMicrosoft's Customer Experience & Success (CE&S) organization is responsible for delivering a seamless support experience to customers worldwide. As a Technical Support Engineer in the Security, Compliance, Identity and Management (SCIM) team, you will play a critical role in building trust and confidence for every person and organization through...
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Technical Solutions Engineer
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Technical Support Specialist
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Vancouver, British Columbia, Canada Microsoft Full timeOverviewMicrosoft's Customer Experience & Success (CE&S) organization is responsible for delivering a seamless support experience to customers worldwide. As a Technical Support Engineer in the Security, Compliance, Identity and Management (SCIM) team, you will play a critical role in building trust and confidence for every person and organization through...
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Technical Support Specialist
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Technical Support Engineer
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Technical Support Specialist
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Vancouver, British Columbia, Canada Microsoft Full timeAbout the RoleMicrosoft is seeking a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for owning, troubleshooting, and solving complex customer technical issues. This is a unique opportunity to accelerate your career growth by honing your problem-solving, collaboration, and research skills, and...
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Technical Support Specialist
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Vancouver, British Columbia, Canada Electronic Arts Full timeAbout the RoleAt Electronic Arts, we're looking for a skilled Technical Support Specialist to join our team. As a key member of our IT department, you'll play a vital role in ensuring seamless technical support for employees across the organization.Key Responsibilities:Collaborate with the Desktop Support Engineering team to deliver top-notch technical...
Technical Support Engineer
2 months ago
Microsoft Canada is seeking a highly skilled Technical Support Engineer to join our team in providing exceptional support to our customers on Power BI solutions. As a Technical Support Engineer, you will be responsible for troubleshooting and resolving complex technical issues, collaborating with cross-functional teams, and driving business growth.
Responsibilities:- Respond to and resolve highly complex technical issues related to Power BI solutions.
- Collaborate with customers, product groups, and engineering teams to drive incident resolution and improve support engineering delivery.
- Develop and maintain technical expertise in Power BI and related technologies.
- Contribute to product improvements by filing bugs and design change requests.
- Lead case triage meetings and share knowledge with other engineers to develop customer solutions.
- 3+ years of technical support, technical consulting experience, or information technology experience.
- Ability to meet Microsoft, customer, and/or government security screening requirements.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and collaboration skills.
- Ability to work well in a highly collaborative team environment.
- BI experience with ETL, data warehousing management, data mining, report designer, or developer.
- Heterogeneous database management systems like Oracle, MySQL, SAP, etc.
- Programming languages such as C#, DAX, MDX, SQL, Python.
- Conceptual knowledge of Azure, AWS cloud architecture, or any cloud SaaS experience.
Microsoft Canada offers a competitive salary range of CAD $66,500 - CAD $128,300 per year, depending on location and experience. This role is flexible, allowing you to work up to 50% from home. Microsoft's mission is to empower every person and organization on the planet to achieve more. We value respect, integrity, and accountability, and strive to create a culture of inclusion where everyone can thrive at work and beyond.
