Technical Solutions Engineer

4 weeks ago


Vancouver, British Columbia, Canada Arista Networks Full time
Job Description

Who You'll Work With

Arista Networks is seeking a highly skilled Technical Solutions Engineer to join our team. As a Technical Solutions Engineer, you will be responsible for providing top-notch technical support to our customers, ensuring their success with our products and solutions.

What You'll Do

As a Technical Solutions Engineer, you will be the primary point of contact for our customers, providing technical guidance and support to resolve complex issues. You will work closely with our engineering teams to troubleshoot and resolve issues, and provide training and documentation to our customers.

Responsibilities

  • Provide technical support to customers via phone, email, and web-based tools
  • Troubleshoot and resolve complex technical issues
  • Collaborate with engineering teams to develop and implement solutions
  • Develop and deliver training and documentation to customers
  • Stay up-to-date with the latest technologies and products

Qualifications

  • Minimum of 1-7 years of experience in a technical support role
  • Strong knowledge of networking protocols and technologies
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong analytical and troubleshooting skills

Additional Information

Arista Networks offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and talented Technical Solutions Engineer looking for a new challenge, please submit your application.



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