Billing and Customer Service Administrative Assistant
4 weeks ago
Gardewine is a well-established Manitoba-based organization with a robust presence across Canada, rooted in a rich history since the 1950s. Our growth trajectory has been fueled by diversification within the transportation sector, and our dedicated workforce remains the cornerstone of our success. We are currently in search of a Billing and Customer Service Administrative Assistant to support our operations.
In this role, reporting directly to the Terminal Manager, the Billing and Customer Service Administrative Assistant will be responsible for a variety of office functions that encompass billing and customer support, essential for the smooth running of terminal activities.
Key Responsibilities
- Deliver exceptional, courteous, and positive customer service
- Ensure accurate and timely processing of shipping documentation for billing
- Perform general office tasks including filing, reception duties, and customer interaction
- Manage incoming calls and direct them to the appropriate personnel
- Input data regarding completed deliveries into the computer system
- Scan and archive documents within the imaging system
- Generate reports related to on-time performance for key clientele
- Undertake additional tasks as necessary to achieve terminal objectives
- Adhere to safety protocols and comply with Gardewine's safe work practices, policies, and procedures
Required Qualifications
A secondary education in a relevant field, along with prior experience in the transportation industry, is advantageous. The ideal candidate will possess strong organizational abilities, effective time management skills, and a keen attention to detail, all delivered with a friendly and positive customer service approach. Excellent telephone etiquette and customer service skills are essential. Proficiency in computerized data entry and a solid understanding of Microsoft Office, particularly Excel and Word, are required. The ability to work independently in a dynamic environment is also crucial.
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Winnipeg, Manitoba, Canada Gardewine Full timeGardewine is a prominent Manitoba-based organization with a robust presence across Canada, boasting a rich history that traces back to the 1950s. Our journey began in the northern community of Flin Flon, and we have since expanded significantly by diversifying within the transportation sector. The cornerstone of our operations is our dedicated workforce;...
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Billing and Customer Support Clerk
4 weeks ago
Winnipeg, Manitoba, Canada Gardewine Full timeGardewine is a well-established company in the transportation sector, recognized for its extensive network across Canada and a legacy that began in the 1950s. Our success is driven by our dedicated workforce, whose safety and well-being are our top priorities. We are currently looking for a Billing and Customer Support Clerk to enhance our operations. ...
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Winnipeg, Manitoba, Canada Gardewine Full timeGardewine is a Manitoba-based transportation company with a rich history dating back to the 1950s. Since its founding in the northern community of Flin Flon, the company has grown significantly by diversifying within the transportation industry. The company's operations are built on a strong foundation of dedicated employees, who are the source of its...
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Winnipeg, Manitoba, Canada Gardewine Full timeGardewine is a Manitoba-based transportation company with a rich history dating back to the 1950s. Since its founding in the northern community of Flin Flon, the company has grown significantly by diversifying within the transportation industry. The company's operations are built on a strong foundation of dedicated employees, who are the source of its...
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Winnipeg, Manitoba, Canada Gardewine Full timeGardewine is a Manitoba-based transportation company with a rich history dating back to the 1950s. Since its founding in the northern community of Flin Flon, the company has grown significantly by diversifying within the transportation industry. The company's operations are built on a strong foundation of dedicated employees, who are the source of its...
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Winnipeg, Manitoba, Canada Gardewine Full timeGardewine is a Manitoba-based transportation company with a rich history dating back to the 1950s. Since its founding in the northern community of Flin Flon, the company has grown significantly by diversifying within the transportation industry. The company's operations are built on a strong foundation of dedicated employees, who are the source of its...
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