Salesforce CPQ Expert

7 days ago

Toronto, Ontario, Canada Achievers Full time
About Achievers

Achievers is a leading provider of employee experience solutions, empowering employees to recognize and reward each other in real-time. With a global user base of almost 4 million, our platform enables employees in over 170 countries to connect and engage with their colleagues and organization.

We're committed to creating an inclusive and diverse workplace where every individual can thrive. Our team is passionate about delivering innovative solutions that drive business results and improve employee experiences.

Job Summary

We're seeking a highly skilled Salesforce CPQ Administrator to join our team. As a key member of our Revenue Operations team, you'll be responsible for the administration and customization of Salesforce CRM/CPQ and related applications. Your expertise will help us design and implement solutions that leverage Salesforce best practices and guidelines.

Key Responsibilities
  • Design and implement Salesforce solutions that meet business requirements and leverage Salesforce best practices
  • Administer and customize DocuSign CLM to support business processes
  • Provide technical expertise and leadership to other CRM team members on Salesforce projects and enhancements
  • Own complex projects and perform detailed analysis of business requirements
  • Develop and maintain standardized documentation to support business processes
  • Identify production risks and areas for improvement, and prioritize and facilitate successful implementation and adoption of new processes
  • Collaborate with business stakeholders to drive accountability and standardization for Lead-to-Contract initiatives across systems, processes, and data management
Requirements
  • 3+ years of experience developing solutions on Salesforce with a focus on CPQ
  • In-depth knowledge of Salesforce CPQ functionality, including product rules, price actions, price books, validation rules, bundles, and approval workflows
  • Experience integrating with DocuSign CLM, including templates and merge tags
  • Experience integrating Salesforce with other enterprise applications and proprietary software
  • Experience with Release Management, Deployment, and Source Control
  • Proven creativity and problem-solving skills, with the ability to work around obstacles and solve problems while providing direction to others
  • Strong understanding of data structures and data modeling
  • Ability to develop effective relationships with business users, technical staff, and executive management
  • Experience mentoring and coaching less experienced team members
  • Strong organizational/time management skills, with the ability to prioritize work and meet deadlines in a fast-paced environment
  • Excellent written and oral communication skills
  • Strong work ethic, hands-on, with a customer service mentality
  • Flexible with a demonstrated ability to embrace change
Preferred Qualifications
  • Salesforce CPQ Specialist certification
  • Salesforce Advanced Administration Certification
  • Salesforce Application Architect and/or Technical Architect certification
  • Experience developing programmatic Salesforce customizations using Apex and Visual Force
  • Integration experience with NetSuite Oneworld
About Achievers

We're passionate about delivering innovative solutions that drive business results and improve employee experiences. We're committed to creating an inclusive and diverse workplace where every individual can thrive. If you're a motivated and experienced professional looking for a new challenge, we encourage you to apply.

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