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Salesforce CPQ Administrator

2 months ago

Toronto, Ontario, Canada Achievers Full time
About Achievers

Achievers is a leading provider of employee experience platforms, empowering employees to recognize each other in real-time and align with company values and goals. With a global user base of almost 4 million, our platform enables employees in over 170 countries to connect and thrive. Learn more about our mission to change the way the world works.

Our Commitment to You

We value the unique perspective and individuality that each person brings to our team. We strive to create an inclusive, diverse, and equitable workplace where you belong and your contributions are celebrated. You'll collaborate with a diverse group of colleagues who appreciate your strengths and are excited to learn from your experiences.

Job Summary

We're seeking a highly skilled Salesforce CPQ Administrator to join our team. As a key member of our CRM & Tech Stack team, you'll be responsible for the general administration of Salesforce CRM/CPQ and related applications. This role requires exceptional technical, analytical, problem-solving, and people skills, with a strong ability to work in a dynamic, high-growth environment.

Key Responsibilities
  • Design and implement solutions that leverage Salesforce leading practices and guidelines
  • Administer and customize DocuSign CLM
  • Provide technical expertise, leadership, and support to other CRM team members
  • Own complex projects and perform detailed analysis of internal stakeholders' business requirements
  • Develop and maintain standardized documentation
  • Identify production risks and areas for improvement
  • Prioritize, design, and facilitate successful implementation and adoption of new processes
  • Collaborate with business stakeholders to drive accountability and standardization for Lead-to-Contract initiatives
Qualifications
  • 3+ years of experience developing solutions on Salesforce with a focus on CPQ
  • In-depth knowledge working with product rules, price actions, price books, validation rules, bundles, approval workflows, and other functionality related to Configure Price Quote (CPQ)
  • Experience integrating with DocuSign CLM, including templates and merge tags
  • Experience integrating Salesforce with other enterprise applications and proprietary software
  • Experience with Release Management, Deployment, and Source Control
  • Proven creativity and problem-solving skills; ability to work around obstacles and solve problems while providing direction to others
  • Strong understanding of data structures and data modeling
  • Ability to develop effective relationships with business users, technical staff, and executive management
  • Experience mentoring and coaching less experienced team members
  • Strong organizational/time management skills; ability to prioritize work and meet deadlines in a fast-paced environment
  • Excellent written and oral communication skills
  • Strong work ethic, hands-on, with a customer service mentality
  • Flexible with a demonstrated ability to embrace change
Additional Considerations
  • Salesforce CPQ Specialist certification
  • Salesforce Advanced Administration Certification
  • Salesforce Application Architect and/or Technical Architect certification
  • Experience developing programmatic Salesforce customizations using Apex and Visual Force
  • Integration experience with NetSuite Oneworld