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Sales Account Manager

3 months ago

Richmond Hill, Ontario, Canada WellnessLiving Full time

Position: Account Executive

Compensation: Competitive Salary + Commission + Benefits + Paid Time Off (OTE $105,000-$110,000)

Employment Type: Full-time, Permanent *Hybrid after 3 months

Company Overview:

At WellnessLiving, we embody our name by prioritizing people and community in every aspect of our operations. As a leading software provider, we are dedicated to creating an inclusive and supportive environment for our employees and clients alike. Our rapid growth from a start-up to a top-tier software company in North America reflects our unwavering commitment to excellence. We proudly serve over 5,000 business owners and 15 million users globally, striving to empower businesses with a reliable and user-friendly platform equipped with essential tools for success.

Joining WellnessLiving means becoming part of a forward-thinking team that values customer satisfaction and community engagement. We celebrate achievements, recognize individual strengths, and foster a culture of continuous learning and innovation, offering a range of benefits to promote a balanced and fulfilling lifestyle.


Candidate Profile:

We are on the lookout for dynamic, ambitious professionals who can elevate our brand. The ideal candidate is a seasoned sales expert who embraces challenges, thrives in a target-driven atmosphere, and possesses a passion for health and fitness.

The successful candidate will demonstrate:

Collaborative Spirit — Approachable, empathetic, and able to foster teamwork effectively. Analytical Skills — Capable of evaluating situations and devising strategic solutions. Strong Work Ethic — Committed, reliable, and driven to exceed expectations. Leadership Qualities — Ability to guide initiatives and inspire team members. Entrepreneurial Mindset — Open to innovation and knowledgeable about industry trends. Effective Time Management — Prioritizes tasks efficiently and respects others' time.


Key Responsibilities:

Engage in the complete sales process from prospecting to closing deals. Conduct outbound calls to potential clients and qualify incoming leads based on company criteria. Approximately 80% of calls will involve cold outreach, with the remaining 20% focusing on inbound inquiries. Build and sustain long-term relationships with assigned accounts, enhancing client engagement and product adoption. Promote the organization’s brand and keep clients informed about new offerings. Assess customers' needs and challenges to effectively present our software solutions. Maintain professionalism and integrity in all sales interactions. Act as a positive ambassador for the company in the marketplace. Utilize the company's CRM system to manage sales documentation and customer interactions. Prepare and present proposals to clients. Become a knowledgeable advocate for WellnessLiving products and the industry. Collaborate with other departments as necessary. Accountable for achieving personal and team sales targets, reporting on activities and performance metrics. Provide insights on improving the sales process and enhancing the company’s reputation.

Qualifications:

Minimum of 2 years of relevant sales experience in the software sector. Prior experience as an Account Executive or in a similar role managing client relationships. Strong customer service skills and experience in client-facing roles. Proficient in identifying and resolving issues effectively. Excellent verbal and written communication abilities. Proven success in a fast-paced, target-oriented environment. Professional demeanor when interacting with internal and external stakeholders. Willingness to conduct customer communications during evenings or weekends if necessary.

We appreciate your interest in this opportunity and look forward to reviewing your qualifications.

WellnessLiving is committed to equal opportunity employment. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. Employment decisions are based solely on qualifications and experience relevant to the role. We do not discriminate based on any protected status and promote a culture of respect and inclusion.