Guest Experience Specialist
3 weeks ago
About Shangri-La Hotels and Resorts
Shangri-La Hotels and Resorts has been established in luxury since 1971, with locations across the globe, including North America, Asia, the Middle East, Europe, Oceania, and Africa. Sister brands include Traders Hotels, Kerry Hotels, and JEN Hotels. The Shangri-La Group also holds a diverse portfolio of commercial properties, residences, services, and clubs.
About CHI, The Spa at Shangri-La
CHI, The Spa at Shangri-La, draws inspiration from the origins of the Shangri-La legend, which describes a unique place of personal peace, enchantment, and well-being. This is a luxurious sanctuary where holistic treatments based on time-honoured methods shared by many Asian cultures bring total relaxation and a feeling of well-being.
About Shangri-La Vancouver
Shangri-La Vancouver is committed to fostering a workplace that both promotes and places sincere value on diversity and inclusion. We are committed to maintaining a rich tapestry of talent from across race, gender, age, religion, identity, and life experience.
Your Role as a Guest Experience Specialist
- Provide exceptional service to our guests, ensuring their every need is met with warmth and professionalism.
- Contribute to a positive and welcoming atmosphere for all guests.
- Collaborate effectively with colleagues to deliver seamless guest experiences.
Benefits of Joining Our Team
- Competitive compensation package commensurate with experience and qualifications.
- Comprehensive benefits program, including health, dental, and vision care for eligible colleagues.
- Opportunities for ongoing development through courses and learning workshops as part of the Shangri-La Academy.
- Pursue your own ongoing development through our education reimbursement program.
- Secure your vehicle conveniently with access to heavily discounted monthly paid parking.
- Eligible colleagues receive a 25% discount on their monthly transit pass.
- Eligible colleagues and their families participate in our benefits program, which includes comprehensive health, dental and vision care benefits.
- Eligible colleagues can build retirement savings with employer support contributions.
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