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Medical Clinic Receptionist

2 months ago

Hamilton, Ontario, Canada Dr. Christopher Sims Dentistry Professional Corp Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Clinic Receptionist to join our team at Dr. Christopher Sims Dentistry Professional Corp. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support.

Key Responsibilities
  • Front Desk Operations
    • Greets patients and visitors, directing them to the appropriate area or contact.
    • Manages incoming and outgoing correspondence, including mail and packages.
    • Operates the switchboard and telephone system, answering and directing calls.
  • Administrative Support
    • Processes patient information, including medical records and billing.
    • Assists with scheduling appointments and managing the clinic's calendar.
    • Performs data entry and maintains accurate records.
  • Customer Service
    • Provides exceptional customer service to patients and visitors.
    • Responds to patient inquiries and resolves issues in a timely and professional manner.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Work Experience
    • 2 years to less than 3 years of experience in a medical or administrative setting.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work independently and as part of a team.
    • Proficient in MS Excel, MS Outlook, and MS Word.
Working Conditions
  • Work Setting
    • Private sector.
    • Urban area.
    • Health care institution, facility or clinic.
  • Transportation
    • Public transportation is available.
What We Offer
  • Benefits
    • Competitive salary and benefits package.
  • Work Environment
    • A dynamic and supportive work environment.