Relationship Manager, Commercial Financial Services

4 weeks ago


Oshawa, Ontario, Canada Royal Bank of Canada> Full time

Job Summary

Job Description

What is the opportunity?

As a key member of our Client Relationship Team, you will leverage your exceptional interpersonal and communication skills to build and maintain strong relationships with clients, providing tailored financial advice and solutions to meet their unique needs. Your ability to collaborate with multiple partners and coordinate with a core group of expert advisors will enable you to deliver exceptional client experiences and drive business growth.

*This role requires mobility across the Durham communities for training and final placement. The working territory will be discussed with the hiring manager.

What will you do?

  • Apply your past business development experience to prospect and lead generate new and existing clients
  • Provide superior business and financial advice within a Client Relationship Team model, delivering exceptional client experiences
  • Collaborate and coordinate with expert advisors to create and execute client contact strategies tailored to each client's needs
  • Demonstrate portfolio management and risk mitigation through the review of financial statements, identifying trends, monitoring risk, and assessing for credit restructuring
  • Leverage the expertise of RBC by identifying referral opportunities, making introductions, and referring clients to RBC partners

What do you need to succeed?

Must-have

  • Minimum 3-5 years commercial banking experience
  • Deep and proven client-centricity, business development, and relationship management excellence
  • Exceptional interpersonal, communication, negotiation, and presentation skills
  • New client acquisition skills, including pitching the value proposition, lead generation, initial customer contact, and cold calling
  • Experience with emerging communications and technology, including web-based meetings, social media, digital banking, and mobile applications

Nice-to-have

  • Credit skills, including assessment of risk and financial analysis, credit structuring/solutions, and presenting the deal
  • Specialized industry expertise in a past role, such as real estate, healthcare, or agriculture
  • University degree, ideally in commerce, business administration, or related experience

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • World-class sales and senior leadership training with countless development opportunities
  • A comprehensive Total Rewards Program, including bonuses and flexible benefits, and competitive compensation
  • A focus on work-life balance
  • A unique opportunity for personal and professional growth
  • Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Additional Job Details



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