Customer Education and Training Specialist

1 week ago

Vancouver, British Columbia, Canada Comm100 Full time
Job Title: Customer Education and Training Specialist

At Comm100, we're seeking a highly motivated and enthusiastic Customer Education and Training Specialist to join our dynamic and international Customer Success team. As a key member of our team, you will play a crucial role in developing and delivering high-quality learning materials and training sessions to help customers maximize the value of our platforms and products.

Key Responsibilities:
  • Develop Learning Materials: Design, create, and maintain comprehensive training materials, including manuals, presentations, and online resources, tailored to different learning styles and needs.
  • Lead Training Sessions: Conduct engaging and informative training sessions, predominantly virtually, to ensure participants understand and effectively utilize our platforms and products.
  • Deliver Best Practices: Share industry best practices and practical insights to help customers achieve optimal results and improve their operational efficiency.
  • Ensure Customer Success: Provide support and guidance to clients from diverse industries, addressing their queries, troubleshooting issues, and ensuring they derive maximum value from our solutions.
  • Feedback and Improvement: Gather feedback from training sessions and customer interactions to continuously improve training content and delivery.
  • Collaboration: Work closely with the project team and other departments to align training objectives with project goals and customer needs.
  • Stay Updated: Keep up to date with the latest industry trends, product updates, and technological advancements to ensure the training materials remain relevant and effective.
Qualifications:
  • Education: Bachelor's degree in a relevant field (e.g., Education, Information Technology, Business).
  • Experience: 2-5 years of experience in a training or instructional role, preferably in Tech or related industry. Experience working with a government or government-related project previously would be an asset.
  • Skills:
    • Strong spoken and written communication and presentation skills for technical writing, documentation, and training delivery.
    • Ability to create clear, engaging, and accessible training materials.
    • Proficiency in various training methods and technologies (e.g., LMS, video conferencing tools).
    • Excellent problem-solving skills and a customer-centric mindset.
    • Ability to adapt to different learning styles and adjust content accordingly.
Technical Knowledge:
  • Familiarity with our platforms and products, or the ability to quickly learn and understand new technologies.
Interpersonal Skills:
  • Strong teamwork and collaboration abilities, with a proactive and positive attitude.

  • Customer Education and Training Specialist

    2 weeks ago

    Vancouver, British Columbia, Canada Comm100 Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Education Specialist to join our dynamic and international Customer Success team at Comm100. As a key member of our team, you will play a crucial role in developing and delivering high-quality learning materials and training sessions to help customers maximize the value of our...

  • Customer Education and Training Specialist

    2 weeks ago

    Vancouver, British Columbia, Canada Comm100 Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Education Specialist to join our dynamic and international Customer Success team at Comm100. As a key member of our team, you will play a crucial role in developing and delivering high-quality learning materials and training sessions to help customers maximize the value of our...

  • Customer Education and Training Specialist

    2 weeks ago

    Vancouver, British Columbia, Canada Comm100 Full time

    Job DescriptionCompany OverviewComm100 is a leading digital customer engagement platform that enables organizations to effectively engage, convert, and support their customers online. With a strong presence in the industry, Comm100 serves over 10,000 clients globally, including prominent companies such as HP, Rackspace, and Google.Job SummaryWe are seeking a...

  • Customer Education and Training Specialist

    2 weeks ago

    Vancouver, British Columbia, Canada Comm100 Full time

    Job DescriptionCompany OverviewComm100 is a leading digital customer engagement platform that enables organizations to effectively engage, convert, and support their customers online. With a strong presence in the industry, Comm100 serves over 10,000 clients globally, including prominent companies such as HP, Rackspace, and Google.Job SummaryWe are seeking a...

  • Customer Education Specialist

    1 week ago

    Vancouver, British Columbia, Canada Comm100 Full time

    Customer Education SpecialistComm100 is a leading digital customer engagement platform, empowering organizations to deliver exceptional customer experiences.We're seeking a skilled Customer Education Specialist to join our dynamic Customer Success team. In this role, you will design and deliver high-quality learning materials and training sessions to help...

  • Customer Education Specialist

    4 days ago

    Vancouver, British Columbia, Canada Comm100 Full time

    Customer Education SpecialistWe are seeking a highly motivated and enthusiastic Customer Education Specialist to join our dynamic and international Customer Success team at Comm100. As a key member of our team, you will play a vital role in developing and delivering high-quality learning materials and training sessions to help customers maximize the value of...

  • Customer Education Specialist

    4 days ago

    Vancouver, British Columbia, Canada Comm100 Full time

    Customer Education SpecialistWe are seeking a highly motivated and enthusiastic Customer Education Specialist to join our dynamic and international Customer Success team at Comm100. As a key member of our team, you will play a vital role in developing and delivering high-quality learning materials and training sessions to help customers maximize the value of...

  • Vocational Training Specialist

    2 weeks ago

    Vancouver, British Columbia, Canada Speed Up Education Inc Full time

    About the RoleWe are seeking a highly skilled and experienced Vocational Training Specialist to join our team at Speed Up Education Inc.Key ResponsibilitiesCourse Development: Design and develop comprehensive training programs for students, including preparation of teaching materials and outlines.Assessment and Evaluation: Prepare, administer, and mark tests...

  • Vocational Training Specialist

    2 weeks ago

    Vancouver, British Columbia, Canada Speed Up Education Inc Full time

    About the RoleWe are seeking a skilled Vocational Training Specialist to join our team at Speed Up Education Inc.Key ResponsibilitiesCourse Preparation: Develop and prepare teaching materials, outlines, and assessments for courses.Teaching and Assessment: Deliver lectures, presentations, and hands-on training sessions to students, and evaluate their progress...

  • Vocational Training Specialist

    2 weeks ago

    Vancouver, British Columbia, Canada Speed Up Education Inc Full time

    About the RoleWe are seeking a skilled Vocational Training Specialist to join our team at Speed Up Education Inc.Key ResponsibilitiesCourse Preparation: Develop and prepare teaching materials, outlines, and assessments for courses.Teaching and Assessment: Deliver lectures, presentations, and hands-on training sessions to students, and evaluate their progress...

  • Customer Education Specialist

    4 days ago

    Vancouver, British Columbia, Canada Comm100 Full time

    ### Job Overview We are seeking a highly motivated and enthusiastic Customer Education Specialist to join our dynamic and international Customer Success team at Comm100. As a key member of our team, you will play a crucial role in developing and delivering high-quality learning materials and training sessions to help customers maximize the value of our...

  • Customer Education Specialist

    4 days ago

    Vancouver, British Columbia, Canada Comm100 Full time

    ### Job Overview We are seeking a highly motivated and enthusiastic Customer Education Specialist to join our dynamic and international Customer Success team at Comm100. As a key member of our team, you will play a crucial role in developing and delivering high-quality learning materials and training sessions to help customers maximize the value of our...

  • Customer Education Specialist

    2 weeks ago

    Vancouver, British Columbia, Canada Comm100 Full time

    Job DescriptionCompany OverviewComm100 is a leading digital customer engagement platform that enables organizations to better engage, convert, and support their customers online. With a strong focus on innovation and customer satisfaction, we strive to deliver exceptional solutions that meet the evolving needs of our clients.Job SummaryWe are seeking a...

  • Customer Education Specialist

    2 weeks ago

    Vancouver, British Columbia, Canada Comm100 Full time

    Job DescriptionCompany OverviewComm100 is a leading digital customer engagement platform that enables organizations to better engage, convert, and support their customers online. With a strong focus on innovation and customer satisfaction, we strive to deliver exceptional solutions that meet the evolving needs of our clients.Job SummaryWe are seeking a...

  • Education and Training Professional

    2 weeks ago

    Vancouver, British Columbia, Canada Speed Up Education Inc Full time

    About the RoleWe are seeking a highly skilled and experienced Vocational Trainer to join our team at Speed Up Education Inc. As a key member of our education team, you will be responsible for delivering high-quality training programs to our students.Key ResponsibilitiesCourse Development: Design and develop comprehensive training materials, outlines, and...

  • Siding Specialist

    2 days ago

    Vancouver, British Columbia, Canada VBS Siding Specialist Full time

    Job Title: Siding SpecialistVBS Siding Specialist is seeking a skilled Siding Specialist to join our team. As a Siding Specialist, you will be responsible for installing and repairing exterior prefabricated products, including siding, decks, floors, and fences.Key Responsibilities:Install and repair siding, decks, floors, and fencesDetermine layout and...

  • Siding Specialist

    2 days ago

    Vancouver, British Columbia, Canada VBS Siding Specialist Full time

    Job Title: Siding SpecialistVBS Siding Specialist is seeking a skilled Siding Specialist to join our team. As a Siding Specialist, you will be responsible for installing and repairing exterior prefabricated products, including siding, decks, floors, and fences.Key Responsibilities:Install and repair siding, decks, floors, and fencesDetermine layout and...

  • Vocational Education Specialist

    6 days ago

    Vancouver, British Columbia, Canada Speed Up Education Inc Full time

    Job SummaryWe are seeking a skilled Vocational Education Specialist to join our team at Speed Up Education Inc. As a key member of our instructional team, you will be responsible for delivering high-quality educational programs to our students.Key ResponsibilitiesTeaching and Instruction: Develop and deliver engaging lesson plans, lectures, and presentations...

  • Vocational Education Specialist

    6 days ago

    Vancouver, British Columbia, Canada Speed Up Education Inc Full time

    Job SummaryWe are seeking a skilled Vocational Education Specialist to join our team at Speed Up Education Inc. As a key member of our instructional team, you will be responsible for delivering high-quality educational programs to our students.Key ResponsibilitiesTeaching and Instruction: Develop and deliver engaging lesson plans, lectures, and presentations...

  • Administrative Officer

    3 weeks ago

    Vancouver, British Columbia, Canada VGC Education Inc. Full time

    About the RoleVGC Education Inc. is seeking an experienced Administrative Officer to join our team in a university setting. As an Administrative Officer, you will play a key role in implementing new administrative procedures, reviewing and evaluating existing ones, and ensuring that all procedures are followed and deadlines are met.Key...