Hospitality Operations Manager
4 weeks ago
The role of the Hospitality Operations Manager is crucial in ensuring the smooth functioning of our establishment. This position involves overseeing daily operations and enhancing guest experiences at Comfort Inn & Suites University.
Employment Details- Employment Type: Permanent
- Working Language: English
- Work Hours: 30 to 35 hours per week
- Education: Bachelor's degree
- Experience: 2 to 3 years in a similar role
This position is set in a dynamic environment, including hotels, motels, and resorts, where attention to detail is paramount.
Key Responsibilities- Formulate and execute operational policies and procedures.
- Oversee and guide staff performance.
- Manage budgets while tracking financial performance.
- Ensure adherence to established policies and procedures.
- Address and resolve guest inquiries and issues.
- Assist guests with special requirements.
- Organize staff schedules efficiently.
- Fast-paced atmosphere requiring strong attention to detail.
- Strong client focus and interpersonal skills.
- Excellent verbal communication abilities.
- Adaptability and teamwork orientation.
- Complimentary parking available.
We are committed to fostering an inclusive environment. Our initiatives include:
- Accessibility accommodations for individuals with disabilities.
- Programs supporting newcomers and refugees.
- Opportunities for youth and mentorship for Indigenous individuals.
- Support for mature workers and visible minorities.
We believe in creating a welcoming workplace for all, promoting diversity and inclusion throughout our operations.
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