Bilingual Technical Support Specialist

1 month ago

Coaticook, Quebec, Canada Insight Enterprises Full time

Job Title: Bilingual Deskside Support Analyst

Description:

Our client in the materials industry is seeking a dedicated and skilled Bilingual Deskside Support Analyst for a minimum 3-month contract with the possibility of extension. The successful candidate will provide deskside support, helpdesk services, and perform basic troubleshooting tasks for a small team. This role requires on-site presence and bilingual proficiency to effectively assist end-users.

Responsibilities:

• Provide technical support and helpdesk services to end-users.
• Install and configure Microsoft Office applications.
• Perform memory upgrades and other hardware installations.
• Conduct basic troubleshooting for software and hardware issues.
• Respond to and resolve Level 1 technical support tickets.
• Document and track issues in the ticketing system.
• Assist with setting up and maintaining user accounts and profiles.
• Collaborate with other IT team members to escalate and resolve complex issues.
• Maintain a high level of customer service and professionalism.

Requirements:

• High school diploma or equivalent; additional technical certifications are a plus.
• Proven experience in a technical support or IT helpdesk role.
• Proficiency in installing and configuring Microsoft Office applications.
• Basic understanding of hardware components and memory upgrades.
• Strong problem-solving skills and attention to detail.
• Excellent communication skills in both English and French are required for this role (can be French-only).
• Ability to work independently and as part of a team.
• Strong customer service orientation.

Physical Requirements:

• Ability to lift and move up to 50 lbs. of computer equipment as needed.
• Ability to work onsite, daily in Coaticook, QC.

  • Bilingual Technical Support Specialist

    2 months ago

    Coaticook, Quebec, Canada Insight Enterprises Full time

    Job Summary:Insight Enterprises is seeking a highly skilled and bilingual Technical Support Specialist to join our team on a minimum 3-month contract with the possibility of extension. As a Technical Support Specialist, you will provide top-notch technical support and helpdesk services to our clients, ensuring their IT needs are met with professionalism and...

  • Bilingual Technical Support Specialist

    2 months ago

    Coaticook, Quebec, Canada Insight Enterprises Full time

    Job Summary:Insight Enterprises is seeking a highly skilled and bilingual Technical Support Specialist to join our team on a minimum 3-month contract with the possibility of extension. As a Technical Support Specialist, you will provide top-notch technical support and helpdesk services to our clients, ensuring their IT needs are met with professionalism and...

  • Bilingual Technical Support Specialist

    1 month ago

    Coaticook, Quebec, Canada Insight Enterprises Full time

    Job Summary:Insight Enterprises is seeking a highly skilled and bilingual Bilingual Deskside Support Analyst to join our team. As a key member of our IT support team, you will provide top-notch technical assistance to our clients, ensuring seamless support and exceptional customer service.Key Responsibilities:Provide expert-level technical support and...

  • Bilingual Technical Support Specialist

    1 month ago

    Coaticook, Quebec, Canada Insight Enterprises Full time

    Job Summary:Insight Enterprises is seeking a highly skilled and bilingual Bilingual Deskside Support Analyst to join our team. As a key member of our IT support team, you will provide top-notch technical assistance to our clients, ensuring seamless support and exceptional customer service.Key Responsibilities:Provide expert-level technical support and...

  • Bilingual IT Support Specialist

    1 month ago

    Coaticook, Quebec, Canada Insight Enterprises Full time

    Job Title: Bilingual Deskside Support Analyst (Contract)Description:We are seeking a skilled and dedicated Bilingual Deskside Support Analyst to join our team on a minimum 3-month contract with the possibility of extension. The successful candidate will provide deskside support, helpdesk services, and perform basic troubleshooting tasks for a small...

  • Bilingual IT Support Specialist

    1 month ago

    Coaticook, Quebec, Canada Insight Enterprises Full time

    Job Title: Bilingual Deskside Support Analyst (Contract)Description:We are seeking a skilled and dedicated Bilingual Deskside Support Analyst to join our team on a minimum 3-month contract with the possibility of extension. The successful candidate will provide deskside support, helpdesk services, and perform basic troubleshooting tasks for a small...

  • Bilingual IT Support Specialist

    4 weeks ago

    Coaticook, Quebec, Canada Insight Enterprises Full time

    Job Title: Bilingual Deskside Support Analyst (Contract)Description:We are seeking a skilled Bilingual Deskside Support Analyst to join our team on a minimum 3-month contract with the possibility of extension. The successful candidate will provide deskside support, helpdesk services, and perform basic troubleshooting tasks for a small...

  • Bilingual IT Support Specialist

    4 weeks ago

    Coaticook, Quebec, Canada Insight Enterprises Full time

    Job Title: Bilingual Deskside Support Analyst (Contract)Description:We are seeking a skilled Bilingual Deskside Support Analyst to join our team on a minimum 3-month contract with the possibility of extension. The successful candidate will provide deskside support, helpdesk services, and perform basic troubleshooting tasks for a small...

  • Bilingual Support Specialist

    2 months ago

    Coaticook, Quebec, Canada Insight Enterprises Full time

    Job Summary:We are seeking a highly skilled Bilingual Deskside Support Analyst to join our team at Insight Enterprises. As a key member of our IT support team, you will provide top-notch technical assistance to our clients in a fast-paced environment.Key Responsibilities:• Provide exceptional deskside support and helpdesk services to end-users, ensuring...

  • Bilingual Support Specialist

    2 months ago

    Coaticook, Quebec, Canada Insight Enterprises Full time

    Job Summary:We are seeking a highly skilled Bilingual Deskside Support Analyst to join our team at Insight Enterprises. As a key member of our IT support team, you will provide top-notch technical assistance to our clients in a fast-paced environment.Key Responsibilities:• Provide exceptional deskside support and helpdesk services to end-users, ensuring...

  • Dedicated Helpdesk Professional

    1 month ago

    Coaticook, Quebec, Canada Insight Enterprises Full time

    Job Summary:Insight Enterprises is seeking a highly skilled and bilingual Bilingual Deskside Support Analyst to join our team. As a key member of our IT support team, you will provide top-notch technical assistance to our clients, ensuring seamless support and exceptional customer service.Key Responsibilities:Provide expert-level technical support and...

  • Multilingual IT Analyst

    1 month ago

    Coaticook, Quebec, Canada Insight Enterprises Full time

    Job Summary:Insight Enterprises is seeking a highly skilled and bilingual Bilingual Deskside Support Analyst to join our team. As a key member of our IT support team, you will provide top-notch technical assistance to our clients, ensuring seamless support and exceptional customer service.Key Responsibilities:Provide expert-level technical support and...

  • Multilingual IT Analyst

    1 month ago

    Coaticook, Quebec, Canada Insight Enterprises Full time

    Job Summary:Insight Enterprises is seeking a highly skilled and bilingual Bilingual Deskside Support Analyst to join our team. As a key member of our IT support team, you will provide top-notch technical assistance to our clients, ensuring seamless support and exceptional customer service.Key Responsibilities:Provide expert-level technical support and...

  • Dedicated Helpdesk Professional

    1 month ago

    Coaticook, Quebec, Canada Insight Enterprises Full time

    Job Summary:Insight Enterprises is seeking a highly skilled and bilingual Bilingual Deskside Support Analyst to join our team. As a key member of our IT support team, you will provide top-notch technical assistance to our clients, ensuring seamless support and exceptional customer service.Key Responsibilities:Provide expert-level technical support and...

  • Service Technician

    1 month ago

    Coaticook, Quebec, Canada Le Groupe JLD-Laguë Full time

    About Le Groupe JLD-LaguëWe are a leading provider of sales and service solutions for new and used equipment, with a strong presence in Quebec and Ontario. Our company has a rich history, with over 60 years of experience in the industry.Job SummaryWe are seeking a skilled Service Technician - Equipment Specialist to join our team. As a key member of our...

  • Service Technician

    2 months ago

    Coaticook, Quebec, Canada Le Groupe JLD-Laguë Full time

    About Le Groupe JLD-LaguëWe are a leading provider of sales and service solutions for new and used equipment, with a strong presence in Quebec and Ontario. Our company has a rich history, with over 60 years of experience in the industry.Job SummaryWe are seeking a skilled Service Technician - Equipment Specialist to join our team. As a key member of our...

  • Business Intelligence Specialist

    7 days ago

    Coaticook, Quebec, Canada Cabico&co Full time

    We are seeking a Business Analyst to join our team at Cabico & Co, the largest Canadian manufacturer of high-end custom cabinets in North America.In this role, you will be responsible for analyzing our business processes, products, and systems to identify areas for improvement and suggesting effective solutions.The ideal candidate will have excellent...

  • Mechanical Repair Professional

    1 month ago

    Coaticook, Quebec, Canada Le Groupe JLD-Laguë Full time

    About Le Groupe JLD-LaguëWe are a leading provider of sales and service solutions for new and used equipment, with a strong presence in Quebec and Ontario. Our company has a rich history, with over 60 years of experience in the industry.Job SummaryWe are seeking a skilled Service Technician - Equipment Specialist to join our team. As a key member of our...

  • Mechanical Repair Professional

    2 months ago

    Coaticook, Quebec, Canada Le Groupe JLD-Laguë Full time

    About Le Groupe JLD-LaguëWe are a leading provider of sales and service solutions for new and used equipment, with a strong presence in Quebec and Ontario. Our company has a rich history, with over 60 years of experience in the industry.Job SummaryWe are seeking a skilled Service Technician - Equipment Specialist to join our team. As a key member of our...

  • Business Operations Specialist

    2 weeks ago

    Coaticook, Quebec, Canada Cabico&co Full time

    Are you looking for a professional challenge in a dynamic organization? Cabico&co, the largest Canadian manufacturer of high-end custom cabinets in North America, is seeking a Business Analyst to join our team.This pivotal role involves analyzing our business processes, products, and systems to suggest improvements. With ongoing investments in...