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Retail Store Supervisor

2 months ago

Abbotsford, British Columbia, Canada Orbit carpet & Flooring Ltd Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Orbit Carpet & Flooring Ltd. As a key member of our retail team, you will be responsible for overseeing the day-to-day operations of our store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Team Management: Supervise and coordinate the activities of sales workers, providing guidance and support to ensure excellent customer service and sales performance.
  • Inventory Management: Organize and maintain inventory levels, ensuring accurate stock levels and minimizing losses.
  • Customer Service: Resolve customer complaints and issues in a professional and timely manner, ensuring customer satisfaction and loyalty.
  • Reporting and Analysis: Prepare and analyze sales reports, identifying trends and areas for improvement to inform business decisions.
  • Store Operations: Authorize payments, manage returns, and maintain a clean and organized store environment.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years in a retail management or supervisory role
  • Work Setting: Retail business with a fast-paced environment and tight deadlines
  • Physical Capabilities: Ability to stand for extended periods and work under pressure
  • Personal Suitability: Excellent communication and interpersonal skills, with a client-focused approach
What We Offer
  • Support for Newcomers and Refugees: We recognize the value of diversity and offer support for newcomers and refugees with foreign credential recognition
  • Support for Youths: We provide mentorship, coaching, and networking opportunities for youth
  • Support for Veterans: We recruit Veterans and other candidates with military experience through targeted hiring initiatives
  • Support for Indigenous People: We offer mentorship, coaching, and networking opportunities for Indigenous workers
  • Support for Mature Workers: We apply hiring policies that discourage age discrimination
  • Support for Visible Minorities: We apply hiring policies that discourage discrimination against members of visible minorities