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Retail Store Supervisor

1 month ago

Abbotsford, British Columbia, Canada Station Liquor Store Ltd. DBA Station Liquor Store Full time
Job Title: Retail Store Supervisor

Station Liquor Store Ltd. DBA Station Liquor Store is seeking a highly motivated and organized Retail Store Supervisor to join our team.

Key Responsibilities:
  • Assign sales workers to duties and establish work schedules to ensure efficient store operations.
  • Sell merchandise and provide excellent customer service to drive sales and customer satisfaction.
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages in a timely and professional manner.
  • Organize and maintain inventory levels to meet customer demand and minimize stockouts.
  • Supervise and co-ordinate activities of workers, providing guidance and support to ensure they meet performance expectations.
  • Perform same duties as workers supervised to maintain a hands-on approach and lead by example.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a retail or supervisory role.
  • Excellent communication and interpersonal skills to build strong relationships with customers and colleagues.
  • Ability to work in a fast-paced environment and make decisions under pressure.
  • Attention to detail and organizational skills to manage inventory and schedules effectively.
  • Flexibility to adapt to changing store conditions and priorities.
  • Reliability and a strong work ethic to ensure excellent customer service and store operations.
Work Conditions and Physical Capabilities:
  • Fast-paced environment with frequent customer interactions.
  • Work under pressure to meet sales targets and customer expectations.
  • Attention to detail to manage inventory and schedules accurately.
Personal Suitability:
  • Accurate and reliable in all aspects of the job.
  • Client-focused with a strong commitment to customer satisfaction.
  • Flexible and adaptable to changing store conditions and priorities.
  • Organized and able to prioritize tasks effectively.
  • Team player with excellent communication and interpersonal skills.