Restaurant Operations Manager

2 days ago


Kelowna, British Columbia, Canada DIWAN A DAWETT RESTAURANT LTD OA DAWETT RESTAURANT Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Diwan A Dawett Restaurant Ltd O/A Dawett Restaurant. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of our food service staff, ensuring that they are working efficiently and effectively to meet our high standards.
    • Train and develop our staff to ensure that they have the skills and knowledge required to excel in their roles.
  • Operations Management
    • Establish and implement effective systems and procedures to manage our restaurant's operations, including inventory management, supply chain management, and quality control.
    • Develop and implement budgets and financial plans to ensure the financial sustainability of our restaurant.
  • Customer Service
    • Ensure that our customers receive exceptional service, responding promptly to their needs and concerns.
    • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Communication and Teamwork
    • Communicate effectively with our staff, management team, and suppliers to ensure that our restaurant is running smoothly and efficiently.
    • Work collaboratively with our team to achieve our goals and objectives.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 year to less than 2 years of experience in a similar role
  • Work Setting
    • Restaurant environment
  • Work Conditions and Physical Capabilities
    • Fast-paced environment
    • Work under pressure
  • Personal Suitability
    • Client focus
    • Efficient interpersonal skills
    • Team player


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