Workplace Reintegration Specialist

4 weeks ago

Old Toronto, Ontario, Canada Workplace Safety and Insurance Board Full time

EMPLOYER: Workplace Safety and Insurance Board

POSITION SUMMARY:

The health and wellbeing of employees in Ontario is our foremost concern. This role may entail a hybrid work model, incorporating both remote and in-office responsibilities.

About the Workplace Safety and Insurance Board (WSIB)

Our mission is to assist individuals when workplace injuries or illnesses occur. We swiftly provide wage-loss benefits, medical support, and resources to facilitate a smooth transition back to work. Funded by businesses, we also offer no-fault collective liability insurance and access to industry-specific health and safety information. We are among the largest insurance organizations in North America, serving over five million individuals across more than 300,000 workplaces in Ontario.

At WSIB, you will have the chance to:

  • Explore diverse career opportunities and pursue your interests
  • Engage in continuous professional development
  • Receive recognition for your contributions
  • Participate in programs that promote your health and wellbeing

We offer a competitive salary, a comprehensive benefits package, and a defined benefit pension plan.

Position Title: Return-to-Work Specialist (Hybrid)

Role Overview:

Lead return-to-work (RTW) initiatives for cases at risk, ensuring effective and sustainable outcomes through tailored service coordination and a customer-focused approach. Drive optimal results and advocate for best practices in RTW through innovative and specialized service delivery.

Key Responsibilities:

  • Provide guidance to injured or ill individuals and their employers regarding the RTW process, educating both parties on their rights and responsibilities.
  • Identify barriers to RTW and recommend interventions to facilitate positive outcomes.
  • Assist in developing RTW plans for individuals, with or without accommodations, to reintegrate them into their pre-injury roles.
  • Offer expert advice and vocational rehabilitation planning to support individuals and employers in coordinating RTW efforts, which may include accommodations or transitions to new roles.

Major Duties & Responsibilities:

  • Promote WSIB's Return-to-Work Brand:
  • Act as a representative and advocate for WSIB's RTW Program, aligning with professional guidelines from organizations such as the International Social Security Association (ISSA).
  • Recommend and apply evidence-based practices that lead to optimal RTW outcomes while promoting injury and illness prevention.
  • Maintain professional qualifications and pursue the Certified Disability Management Professional (CDMP) certification within the first two years of employment.
  • Educate and Support:
  • Inform workplace parties about disability management, RTW principles, and the benefits of early and safe reintegration.
  • Evaluate case needs through a holistic approach, collaborating with internal and external stakeholders to determine the best RTW strategies.
  • Plan and Communicate:
  • Collaborate with various stakeholders to assess RTW plans and goals, providing guidance to ensure successful outcomes.
  • Facilitate discussions and resolve issues related to the RTW process, ensuring accountability for implementation.
  • Manage and Sustain RTW Plans:
  • Establish a follow-up system to monitor progress and ensure plans remain focused on desired outcomes.
  • Coordinate case conferences to review RTW options and address barriers, working towards optimal solutions.
  • Documentation and Compliance:
  • Implement effective documentation practices to manage caseloads and ensure timely responses to inquiries.
  • Maintain a proven case management system to handle changing priorities effectively.
  • Additional Duties:
  • Perform other related responsibilities as required.

Qualifications:

Education:

  • A university degree with a focus in a relevant specialty.
  • Certification as a Disability Management Professional (CDMP) or commitment to obtain within the first two years of employment.

Experience:

  • A minimum of one and a half years of experience in return-to-work, disability management, vocational rehabilitation, or related fields.

Commitment to Diversity:

We value the diversity of our workforce and strive to create an inclusive environment where all employees can thrive.

The WSIB is dedicated to accessibility and follows inclusive employment practices in compliance with relevant legislation. If you require accommodations during the recruitment process, please inform us, and we will work to meet your needs.

Conflict of Interest Disclosure:

As public servants, WSIB employees must act ethically to maintain public trust. Applicants are required to disclose any potential conflicts of interest.

Privacy Information:

We collect personal information for recruitment purposes in accordance with applicable laws. If you have questions regarding the use of your personal information, please contact our Privacy Office.

Pre-employment Requirements:

Prospective candidates must undergo a criminal records check prior to or after hiring.

To express interest in this position, please complete the required form on our career portal.

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