Optical Department Manager

4 days ago


St Catharines, Ontario, Canada Real Canadian Superstore Full time
Join Our Team as an Optical Department Manager

We are seeking a highly skilled and experienced Optical Department Manager to join our team at Real Canadian Superstore. As an Optical Department Manager, you will be responsible for leading a team of optical professionals to provide exceptional customer service and drive sales in our optical department.

Key Responsibilities:
  • Lead a team of optical professionals to provide outstanding customer service and drive sales
  • Manage employee scheduling and labour management to ensure optimal productivity
  • Maintain strong working relationships with Head Office to ensure seamless operations
  • Meet and exceed optical sales targets through effective sales strategies and customer engagement
  • Provide optical training to staff to ensure they have the necessary skills to provide exceptional customer service
  • Take measurements, fit, adjust, repair & dispense eyeglasses, contact lenses and specialty eyewear, based on province
  • Order and receive product to ensure optimal inventory levels
  • Build and lead diverse teams that foster a workplace of inclusiveness and belonging
Requirements:
  • Provincially licensed within the jurisdiction and a minimum of 1-year Optical experience
  • Management experience is an asset
  • Knowledge of MS Office Suite
  • Highly organized, diligent, with strong time management capabilities
  • Enthusiastic and concise communication to meet & exceed customer expectations
  • A love for fashion, eyewear, and the retail industry

We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.



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