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Consumer Connection Representative

3 months ago

Medicine Hat, Alberta, Canada Kognitive Sales Solutions Full time

Kognitive Sales Solutions is on the lookout for enthusiastic and driven individuals who excel at building connections and generating excitement among consumers in retail environments. As a Sales Engagement Specialist, your role will involve educating clients and promoting President's Choice Financial Products on behalf of a highly respected and iconic Canadian brand.

Kognitive Core Values:

  1. Trust & Respect: Create a culture grounded in trust and mutual respect, encouraging open dialogue and teamwork.
  2. Commitment to Excellence: Show a commitment to achieving superior standards and ongoing enhancement in practices and procedures.
  3. Growth Minded: Adopt a perspective that values learning, development, and flexibility to foster both personal and organizational advancement.
  4. Solution Oriented: Tackle challenges with a proactive and solution-focused approach, seeking opportunities for enhancement.
  5. Dynamic & Fun: Promote a workplace atmosphere that is lively, energetic, and enjoyable, fostering positivity and camaraderie.

Compensation Structure:

  • Base salary plus commission

Key Responsibilities:

  • Inform customers about the features and advantages of President's Choice Financial products within the retail space.
  • Assess customer needs to provide tailored recommendations.
  • Deliver exceptional advice and product expertise.
  • Enhance sales, advocacy, and brand recognition for our client's offerings by being a knowledgeable advocate for the brand/product.
  • Ensure outstanding customer service, providing a positive experience for all customers.
  • Develop innovative strategies to engage customers and communicate the benefits of the product.
  • Establish and maintain strong working relationships with store staff.
  • Uphold a high level of confidentiality while handling customer information.
  • Generate enthusiasm around the product offerings by being a knowledgeable advocate for the brand/product.

Minimum Qualifications:

  • 1+ year of experience in sales within a financial or retail context (preferred).
  • Comfortable with sales objectives, eager to challenge the norm.
  • Outgoing and personable, enjoys engaging with people, with a knack for attracting new customers.
  • Experience in customer service or sales is an advantage.
  • Effective in delivering key messages with strong listening and communication abilities.
  • High level of integrity and accountability when dealing with sensitive customer information.
  • Willingness to undergo a criminal/credit background check.
  • Interest in personal growth and development through coaching and training.
  • Access to reliable transportation or a valid driver's license is beneficial.

Additional Perks:

  • Flexible working environment and schedule.
  • Comprehensive training and ongoing coaching to support your goals and career progression.
  • Competitive base salary plus uncapped commission.
  • Join one of the most recognized marketing agencies in Canada.
  • Represent a highly trusted and iconic brand in Canada.
  • Opportunities for career advancement and professional development.