Community Support Specialist

4 weeks ago

Ottawa, Ontario, Canada Tamir Full time

Position Overview

In alignment with the core values of Tamir, the Residential Care Facilitator plays a crucial role in empowering participants to realize their personal aspirations, uphold optimal health and wellness, and cultivate skills and self-esteem through tailored support strategies designed to cater to each participant's distinct interests and requirements.

Under the guidance of the Program Supervisor, Tamir Residential Care Facilitators are entrusted with the daily care of individuals, whether in residential settings or within the community. All responsibilities are executed in accordance with Tamir's vision, mission, and values, adhering to the principles of the Quality Enhancement (QE) initiative. These principles emphasize utmost respect for participants, ensuring their safety and well-being, providing meaningful choices and activities, and assisting them in achieving their personal goals as defined through our individualized outcome planning process.

Employment Type: Permanent Part Time

Salary: $27.34-$28.91 per hour

Schedule: Weekends only - potential for additional hours based on operational needs

Key Responsibilities

Participant Engagement and Advocacy

  1. Establish a respectful, positive, and consistent rapport with participants.
  2. Understand the personal history, strengths, and needs of participants, and collaborate in the creation and execution of Personal Outcome Plans (POP's) alongside participants, Primary Counsellors, families, and other significant individuals.
  3. Maintain ongoing communication with parents, staff, and supervisors regarding participant progress and any issues that arise.
  4. Advocate with community organizations, employers, and others to enhance the involvement of individuals with developmental disabilities.
  5. Facilitate engagement in Jewish cultural and religious practices while supporting individuals of diverse backgrounds in participating in their chosen cultural and religious activities.
  6. Assist with personal care tasks, including nutrition, hygiene, and grooming; manage clothing and personal belongings as necessary.
  7. Support participants in managing their personal finances when needed.
  8. Administer medications and treatments as required, following Tamir's established procedures.
  9. Promote and maintain the mental and physical health of participants while ensuring a safe and healthy living/program environment.
  10. Encourage participants to engage in recreational, educational, employment, or other interests identified in their POP.
  11. Facilitate the development of active and supportive networks for participants.
  12. Identify and advocate for necessary changes in support systems that may hinder the achievement of participant goals.
  13. Empower individuals to exercise choice and take responsibility for their life decisions while balancing safety and security needs.

Administrative Duties

  1. Familiarize oneself with and adhere to Tamir policies and procedures, as well as Ministry of Community and Social Services operational guidelines and relevant legislation.
  2. Operate under the framework of Tamir health and safety policies and procedures, ensuring safe practices are followed.
  3. Maintain accurate documentation for all responsibilities, in line with established Tamir policies, including daily logs, incident reports, and financial records.
  4. Report any unsafe conditions, damages, or hazards to the Program Supervisor.
  5. Ensure confidentiality and maintain comprehensive information for each participant.
  6. Fulfill all mandatory training requirements as scheduled; keep security and medical checks current.
  7. Perform administrative tasks as assigned by the Program Supervisor.
  8. Assist in the orientation and training of program staff and volunteers.

Professional Standards

  1. Promote and exemplify respect for Jewish culture and religion, as well as the vision and mission of the agency within the workplace and community.
  2. Foster positive, respectful, and professional relationships within the team, including staff, families, volunteers, and the community.
  3. Participate actively in team meetings, representing the needs of participants supported within the program.
  4. Contribute to a positive work environment by utilizing effective communication skills, demonstrating initiative, enthusiasm, and sound judgment, and collaborating with the team in an organized and productive manner.
  5. Pursue professional development opportunities as recommended by your supervisor.
  6. Attend required internal training and keep security and medical checks current.
  7. Demonstrate punctuality and reliability in completing assigned duties and responsibilities.

This job description outlines the general nature and level of work expected. It is not an exhaustive list of all activities but is intended to be used in conjunction with program responsibilities and shift routines. Staff may be asked to perform additional duties as required. To ensure that Tamir remains responsive to participant or program needs, job specifications may be modified as necessary.

Working Environment

  1. Engagement with individuals requiring support to manage emotional, psychological, and physical behavioral challenges.
  2. Potential exposure to communicable or contagious diseases.
  3. Completion of general household tasks that may involve lifting, bending, pushing, pulling, or twisting.
  4. Assisting with the mobility of individuals who require support.
  5. Addressing personal needs of participants.
  6. May be required to work independently.
  7. Must possess the ability to operate a vehicle.

Qualifications

  1. DSW, or a Degree/Diploma in Social Sciences, health administration, or a related field, with a preference for 1 year of experience working with individuals with developmental disabilities, OR
  2. A high school diploma with 2 years of relevant experience working with individuals with developmental disabilities is preferred.
  3. A valid G class driver's license is preferred, with a clean driving record.
  4. Current CPR and First Aid certification.
  5. Basic proficiency in word processing (MS Word preferred).
  6. Strong oral and written communication skills.
  7. Excellent interpersonal skills.

Tamir is dedicated to providing a recruitment and selection process that is inclusive and free from barriers. We welcome and encourage applications from individuals with disabilities. Accommodations for job applicants with disabilities are available upon request and will be provided in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Applicants are encouraged to communicate any accommodation requests to Human Resources.

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