Business Systems Analyst

3 weeks ago


Toronto, Ontario, Canada Nexus Systems Group Inc. Full time
Position Overview

Business Systems Analyst plays a crucial role in ensuring the smooth operation of technology solutions related to Operational Risk. This position involves coordinating daily activities with global stakeholders and support teams to address issues effectively.

Key Responsibilities
  • Serve as the primary contact for operational and production support, facilitating issue escalation and leading recovery efforts.
  • Collaborate with senior management to analyze and resolve complex problems, providing actionable recommendations.
  • Design and manage documentation and procedures for user access and application support, ensuring clarity and compliance.
  • Oversee support mailboxes and ticket queues, responding to inquiries promptly and in accordance with established Service Level Agreements (SLAs).
  • Maintain effective communication with business partners and technology groups, ensuring all stakeholders are informed.
  • Assist in delivering technology solutions that align with business objectives, enhancing user efficiency.
  • Promote a customer-centric culture to strengthen client relationships and leverage broader organizational resources.
  • Understand and integrate the Bank's risk appetite and culture into daily operations and decision-making processes.
  • Ensure compliance with operational risk management frameworks and regulatory requirements.
  • Foster a high-performance and inclusive work environment.
Additional Responsibilities
  • Support data mapping and document information flow to meet specific business needs.
  • Contribute to change management strategies to enhance user adoption of GOR systems.
  • Facilitate system training and knowledge transfer to user communities.
  • Independently address routine service-related matters while keeping management informed of significant issues.
  • Stay updated on regulatory requirements and industry best practices in operational risk.
Qualifications

5+ years of relevant experience as a Business Analyst/System Analyst, with a foundational understanding of web-based systems and workflow processes.

Proficient in Microsoft Office tools, particularly advanced Excel skills, and fluency in Spanish.

Experience with Operational Risk platforms and methodologies, alongside strong problem-solving and interpersonal skills.

A post-secondary degree or diploma, combined with the required work experience, is essential.

The ideal candidate will demonstrate initiative and the ability to translate end-user issues into effective business solutions.



  • Toronto, Ontario, Canada Apex Systems Full time

    About the RoleWe are seeking a highly motivated Business Analyst to support the development of a new reporting application for our Securitization team at Apex Systems.The ideal candidate will have a strong understanding of business analysis methodologies, data mapping, and testing processes.Key ResponsibilitiesAnalyze current system workflows and data flows...


  • Toronto, Ontario, Canada Apex Systems Full time

    About the RoleWe are seeking a highly motivated Business Analyst to support the development of a new reporting application for our Securitization team at Apex Systems.The ideal candidate will have a strong understanding of business analysis methodologies, data mapping, and testing processes.Key ResponsibilitiesAnalyze current system workflows and data flows...


  • Toronto, Ontario, Canada Nexus Systems Group Inc. Full time

    Job DescriptionNexus Systems Group Inc. is seeking a highly skilled Business Systems Analyst to join our team.Key Responsibilities:Operational Risk Management: Act as a primary point of contact for day-to-day operational and production support for Operational Risk technology solutions, coordinating activities with global stakeholders and support teams.Issue...


  • Toronto, Ontario, Canada Nexus Systems Group Inc. Full time

    Job DescriptionNexus Systems Group Inc. is seeking a highly skilled Business Systems Analyst to join our team.Key Responsibilities:Operational Risk Management: Act as a primary point of contact for day-to-day operational and production support for Operational Risk technology solutions, coordinating activities with global stakeholders and support teams.Issue...


  • Toronto, Ontario, Canada QualPro Systems Inc. Full time

    About the RoleWe are seeking a highly skilled Business Systems Analyst to join our team at QualPro Systems Inc. as a permanent employee.Key ResponsibilitiesClient EngagementConfer with clients to identify their business requirements and needs.Business Solutions DevelopmentDesign, develop, and implement information systems business solutions that meet client...


  • Toronto, Ontario, Canada QualPro Systems Inc. Full time

    About the RoleWe are seeking a highly skilled Business Systems Analyst to join our team at QualPro Systems Inc. as a permanent employee.Key ResponsibilitiesClient EngagementConfer with clients to identify their business requirements and needs.Business Solutions DevelopmentDesign, develop, and implement information systems business solutions that meet client...


  • Old Toronto, Ontario, Canada S I Systems Full time

    Senior Business Systems Analyst - Collections Platform**Job Summary**We are seeking a highly skilled Senior Business Systems Analyst to join our team at S I Systems. As a Senior Business Systems Analyst, you will play a critical role in the development and implementation of our collections platform.Key Responsibilities:Gather and document business...


  • Old Toronto, Ontario, Canada S I Systems Full time

    Senior Business Systems Analyst - Collections Platform**Job Summary**We are seeking a highly skilled Senior Business Systems Analyst to join our team at S I Systems. As a Senior Business Systems Analyst, you will play a critical role in the development and implementation of our collections platform.Key Responsibilities:Gather and document business...


  • Toronto, Ontario, Canada QualPro Systems Inc. Full time

    About the RoleWe are seeking a highly skilled Business Systems Analyst to join our team at QualPro Systems Inc. as a key member of our IT department.Key ResponsibilitiesClient EngagementConfer with clients to identify their business requirements and needs.Business Solutions DevelopmentDesign, develop, and implement information systems business solutions that...


  • Toronto, Ontario, Canada QualPro Systems Inc. Full time

    About the RoleWe are seeking a highly skilled Business Systems Analyst to join our team at QualPro Systems Inc. as a key member of our IT department.Key ResponsibilitiesClient EngagementConfer with clients to identify their business requirements and needs.Business Solutions DevelopmentDesign, develop, and implement information systems business solutions that...


  • Toronto, Ontario, Canada QualPro Systems Inc. Full time

    About the RoleWe are seeking a highly skilled Business Systems Analyst to join our team at QualPro Systems Inc. as a permanent employee.Key ResponsibilitiesClient EngagementConfer with clients to identify their business requirements and needs.Business Solutions DevelopmentDesign, develop, and implement information systems business solutions that meet client...


  • Toronto, Ontario, Canada QualPro Systems Inc. Full time

    About the RoleWe are seeking a highly skilled Business Systems Analyst to join our team at QualPro Systems Inc. as a permanent employee.Key ResponsibilitiesClient EngagementConfer with clients to identify their business requirements and needs.Business Solutions DevelopmentDesign, develop, and implement information systems business solutions that meet client...


  • Old Toronto, Ontario, Canada Nexus Systems Group Inc. Full time

    Payments Business Systems AnalystAbout Nexus Systems Group Inc.:Nexus Systems Group Inc. is in search of a skilled Business Systems Analyst with a focus on Payments. The ideal candidate will possess a robust background in banking and demonstrate proficiency in Agile software methodologies.Role Overview: Collaborate with a multidisciplinary team, including...


  • Old Toronto, Ontario, Canada Nexus Systems Group Inc. Full time

    Payments Business Systems AnalystAbout Nexus Systems Group Inc.:Nexus Systems Group Inc. is in search of a Payments Business Systems Analyst to enhance their operational capabilities. The ideal candidate will possess a robust background in the banking sector along with experience in Agile methodologies.Position Overview: Collaborate with a multidisciplinary...


  • Old Toronto, Ontario, Canada Nexus Systems Group Inc. Full time

    Payments Business Systems AnalystAbout Nexus Systems Group Inc.:Nexus Systems Group Inc. is in search of a skilled Business Systems Analyst with a focus on Payments. The ideal candidate will possess a robust background in the banking sector and have hands-on experience with Agile methodologies in software development.Position Overview: Collaborate...


  • Toronto, Ontario, Canada Apex Systems Full time

    Job Summary:We are seeking a highly skilled Business Systems Analyst to join our team at Apex Systems. As a Business Systems Analyst, you will play a critical role in analyzing and improving our client's data warehouse environment.Key Responsibilities:Conduct data analysis and provide insights to drive business decisionsDevelop and maintain data models and...


  • Toronto, Ontario, Canada Apex Systems Full time

    Job Summary:We are seeking a highly skilled Business Systems Analyst to join our team at Apex Systems. As a Business Systems Analyst, you will play a critical role in analyzing and improving our client's data warehouse environment.Key Responsibilities:Conduct data analysis and provide insights to drive business decisionsDevelop and maintain data models and...


  • Old Toronto, Ontario, Canada Nexus Systems Group Inc. Full time

    Candidate Value Proposition Exposure to cutting-edge technology in the sector Involvement in cloud-based project initiatives Acquire in-depth knowledge of the financial industry – Corporate lending processesThe Senior Business Systems Analyst is responsible for delivering comprehensive operational and technical assistance for Global Markets.Key...


  • Old Toronto, Ontario, Canada Nexus Systems Group Inc. Full time

    About the RoleWe are seeking a highly skilled Business Systems Analyst to join our team at Nexus Systems Group Inc. as an IT Business Analyst - Systems Expert. This is a key role that requires a strong understanding of business processes and systems, as well as excellent analytical and problem-solving skills.Key ResponsibilitiesCollaborate with...


  • Old Toronto, Ontario, Canada Nexus Systems Group Inc. Full time

    About the RoleWe are seeking a highly skilled Business Systems Analyst to join our team at Nexus Systems Group Inc. as an IT Business Analyst - Systems Expert. This is a key role that requires a strong understanding of business processes and systems, as well as excellent analytical and problem-solving skills.Key ResponsibilitiesCollaborate with...