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Customer Service Representative

4 weeks ago


Brockville, Canada Loblaw Companies Ltd - Head Office Full time

About the Role

We are seeking a Customer Service Clerk to join our team at Loblaw Companies Ltd - Head Office. As a Customer Service Clerk, you will be responsible for providing exceptional customer service, ensuring the store is always ready with available products that meet customer needs, and maintaining a positive in-store shopping experience.

Key Responsibilities

  • Process customer transactions accurately and efficiently
  • Handle cash and credit card transactions
  • Assist customers with general inquiries and provide great customer service
  • Maintain and stock product displays and shelves that meet company standards
  • Ensure accurate product scanning and identify inventory needs and assist with ordering
  • Setup company-directed promotions and programs
  • Keep department areas neat and ensure health and safety standards

Requirements

  • A team player with an attention for detail
  • Driven and able to work independently in a fast-paced environment
  • Resourceful and courteous when resolving customer questions
  • Motivated to learn new things

What We Offer

  • Flexibility to work a variety of departments and hours which may include days, evenings, and weekends
  • Able to move up to 50lbs and in constant mobility for an entire shift

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.