Bilingual Parts Specialist
3 days ago
We are seeking a highly skilled and bilingual individual to join our team as a Bilingual Parts Specialist. As a key member of our service operations team, you will play a crucial role in supporting our dealerships and regional managers in the proper use of our parts and warranty policies and procedures.
Key Responsibilities:- Maintain a professional rapport with dealerships and field staff to resolve issues and concerns in a timely and accurate manner.
- Inform and coach dealership staff on Mitsubishi's parts policies, systems, and procedures.
- Provide ETA's and assist dealerships with VOR situations to expedite the shipment of B/O parts.
- Direct non-parts/warranty related calls/questions to the appropriate department for resolution.
- Assist dealerships with entering orders and provide feedback on packaging issues, damages, missing, and late shipments.
- Help forecast, monitor, and control warranty-related costs.
- Conduct analysis and forecasting of warranty expense trends for both MMSCAN and the manufacturing plants.
- Contribute to onsite and remote dealership warranty audits and reviews.
- Assist in the development and production of warranty publications and training materials.
- Assist dealerships in resolving warranty/system policy and claim payment issues via the warranty hotline.
- Automotive parts; service; and/or technical background (preferred)
- Excellent telephone manner
- Ability to work in a team environment and meet departmental targets
- Ability to prioritize and deal with changing priorities
- Proficient in MS Office Word/Excel along with advanced PC skills
- Bilingual English/French, fluent written & spoken
We are an equal opportunity employer fostering an inclusive, accessible environment. We are committed to building an environment where all employees and customers feel valued, respected, and supported.
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Bilingual Parts Specialist
2 weeks ago
Mississauga, Ontario, Canada Mitsubishi Motor Sales of Canada, Inc. Full timeAbout the RoleMitsubishi Motor Sales of Canada, Inc. is an equal opportunity employer committed to fostering an inclusive and accessible work environment. We are seeking a highly skilled Bilingual Parts Specialist to join our team.Key ResponsibilitiesProvide exceptional support to dealer parts and service personnel, ensuring timely and accurate resolution of...
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Bilingual Parts Specialist
1 week ago
Mississauga, Ontario, Canada Mitsubishi Motor Sales of Canada, Inc. Full timeAbout the RoleMitsubishi Motor Sales of Canada, Inc. is an equal opportunity employer committed to fostering an inclusive and accessible work environment. We are seeking a highly skilled Bilingual Parts Specialist to join our team.Key ResponsibilitiesProvide exceptional support to dealer parts and service personnel, ensuring timely and accurate resolution of...
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Bilingual Customer Service Representative
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Mississauga, Ontario, Canada Bilingual Source Full timeJob Opportunity:Bilingual Source is seeking a highly skilled Bilingual Customer Service Representative to join our team.Main Responsibilities:Provide exceptional customer phone support, handling inquiries, and resolving issues.Offer administrative support and coordinate activities of Sales Representatives.Manage customer accounts and identify opportunities...
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Bilingual Customer Service Representative
5 days ago
Mississauga, Ontario, Canada Bilingual Source Full timeJob Opportunity:Bilingual Source is seeking a highly skilled Bilingual Customer Service Representative to join our team.Main Responsibilities:Provide exceptional customer phone support, handling inquiries, and resolving issues.Offer administrative support and coordinate activities of Sales Representatives.Manage customer accounts and identify opportunities...
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Bilingual Customer Service Representative
3 days ago
Mississauga, Ontario, Canada Bilingual Source Full timeJob Opportunity: Bilingual Customer Service RepresentativeWe are seeking a highly skilled Bilingual Customer Service Representative to join our dynamic team at Bilingual Source. As a key member of our customer service team, you will be responsible for providing exceptional customer support to our clients in both French and English.Main...
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Bilingual Customer Service Representative
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Mississauga, Ontario, Canada Bilingual Source Full timeJob Opportunity: Bilingual Customer Service RepresentativeWe are seeking a highly skilled Bilingual Customer Service Representative to join our dynamic team at Bilingual Source. As a key member of our customer service team, you will be responsible for providing exceptional customer support to our clients in both French and English.Main...
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Bilingual Parts Specialist
2 weeks ago
Mississauga, Ontario, Canada Mitsubishi Motor Sales of Canada, Inc. Full timeAbout the RoleMitsubishi Motor Sales of Canada, Inc. is an equal opportunity employer committed to fostering an inclusive and accessible work environment. We strive to create a workplace where all employees and customers feel valued, respected, and supported.As a Bilingual Parts Specialist, you will play a crucial role in supporting and assisting dealer...
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Bilingual Parts Specialist
2 weeks ago
Mississauga, Ontario, Canada Mitsubishi Motor Sales of Canada, Inc. Full timeAbout the RoleMitsubishi Motor Sales of Canada, Inc. is an equal opportunity employer committed to fostering an inclusive and accessible work environment. We strive to create a workplace where all employees and customers feel valued, respected, and supported.As a Bilingual Parts Specialist, you will play a crucial role in supporting and assisting dealer...
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Bilingual Parts Specialist
1 week ago
Mississauga, Ontario, Canada Mitsubishi Motor Sales of Canada, Inc. Full timeAbout the RoleMitsubishi Motor Sales of Canada, Inc. is an equal opportunity employer committed to fostering an inclusive and accessible work environment. We value diversity and strive to create a workplace where all employees and customers feel respected and supported.Job SummaryThe Bilingual Specialist, Parts will provide critical support to dealer parts...
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Bilingual Parts Specialist
5 days ago
Mississauga, Ontario, Canada Mitsubishi Motor Sales of Canada, Inc. Full timeAbout the RoleMitsubishi Motor Sales of Canada, Inc. is an equal opportunity employer committed to fostering an inclusive and accessible work environment. We value diversity and strive to create a workplace where all employees and customers feel respected and supported.Job SummaryThe Bilingual Specialist, Parts & Warranty will provide exceptional support to...
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Bilingual Parts Specialist
1 week ago
Mississauga, Ontario, Canada Mitsubishi Motor Sales of Canada, Inc. Full timeAbout the RoleMitsubishi Motor Sales of Canada, Inc. is an equal opportunity employer committed to fostering an inclusive and accessible work environment. We value diversity and strive to create a workplace where all employees and customers feel respected and supported.Job SummaryThe Bilingual Specialist, Parts will provide critical support to dealer parts...
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Bilingual Parts Specialist
5 days ago
Mississauga, Ontario, Canada Mitsubishi Motor Sales of Canada, Inc. Full timeAbout the RoleMitsubishi Motor Sales of Canada, Inc. is an equal opportunity employer committed to fostering an inclusive and accessible work environment. We value diversity and strive to create a workplace where all employees and customers feel respected and supported.Job SummaryThe Bilingual Specialist, Parts & Warranty will provide exceptional support to...
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Bilingual Parts Specialist
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Mississauga, Ontario, Canada Mitsubishi Motor Sales of Canada, Inc. Full timeAbout the RoleMitsubishi Motor Sales of Canada, Inc. is an equal opportunity employer committed to fostering an inclusive and accessible work environment. We value diversity and strive to create a workplace where all employees and customers feel valued, respected, and supported.Job SummaryThe Bilingual Parts Specialist will provide exceptional support to...
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2 weeks ago
Mississauga, Ontario, Canada Mitsubishi Motor Sales of Canada, Inc. Full timeAbout the RoleMitsubishi Motor Sales of Canada, Inc. is seeking a highly skilled and bilingual professional to join our team as a Bilingual Parts and Warranty Specialist. This role will play a critical part in supporting our dealerships and regional managers in the effective use of our parts and warranty policies and procedures.Key ResponsibilitiesMaintain a...
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Bilingual Parts and Warranty Specialist
2 weeks ago
Mississauga, Ontario, Canada Mitsubishi Motor Sales of Canada, Inc. Full timeAbout the RoleMitsubishi Motor Sales of Canada, Inc. is seeking a highly skilled and bilingual professional to join our team as a Bilingual Parts and Warranty Specialist. This role will play a critical part in supporting our dealerships and regional managers in the effective use of our parts and warranty policies and procedures.Key ResponsibilitiesMaintain a...
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