Shift Manager

3 weeks ago

Temiskaming Shores, Ontario, Canada Wendys Restaurants Full time
Job Summary

We are seeking a highly skilled Shift Manager to join our team at Wendys Restaurants. As a Shift Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of our kitchen and front-of-house staff
    • Train staff in job duties, sanitation, and safety procedures
    • Develop and implement effective strategies to improve team performance and productivity
  • Customer Service
    • Ensure that our customers receive exceptional service and that their needs are met
    • Address customer complaints or concerns in a professional and courteous manner
  • Inventory and Supply Chain Management
    • Estimate ingredient and supply requirements for meal preparation
    • Manage inventory levels and ensure that stock is maintained at optimal levels
  • Reporting and Record Keeping
    • Prepare and submit reports on sales, inventory, and other key performance indicators
    • Maintain accurate records of stock, repairs, sales, and wastage
Requirements
  • Education and Experience
    • No degree, certificate, or diploma required
    • 7 months to less than 1 year of experience in a restaurant or food service environment
  • Work Setting
    • Restaurant environment
  • Physical Demands
    • Combination of sitting, standing, and walking
    • Standing for extended periods
  • Personal Suitability
    • Client focus
    • Flexibility
    • Team player
Working Conditions

Fast-paced environment with tight deadlines

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