Gift Processing and Donor Services Coordinator

1 week ago


Etobicoke, Ontario, Canada Daily Bread Food Bank Full time
Job Title: Gift Processing and Donor Services Coordinator

About the Role:

Daily Bread Food Bank is seeking a highly organized and detail-oriented Gift Processing and Donor Services Coordinator to join our Development team. As a key member of our fundraising team, you will play a critical role in ensuring the accurate processing of donations and providing exceptional customer service to our donors.

Key Responsibilities:

  • Sort and process incoming donations in a timely and accurate manner
  • Enter donation data into our donor database, Raisers Edge
  • Prepare and mail acknowledgement letters and receipts to donors
  • Provide exceptional customer service to donors, responding to inquiries and resolving issues in a professional and timely manner
  • Assist with routine data maintenance and reporting
  • Prepare mail merges and other materials for mass mailing

Requirements:

  • 1-2 years of experience in data entry and customer service
  • Experience with Raisers Edge or similar donor database software
  • Excellent attention to detail and organizational skills
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines

What We Offer:

  • A competitive hourly rate
  • A dynamic and supportive work environment
  • The opportunity to make a meaningful contribution to a leading social service agency

How to Apply:

To be considered for this role, please submit your resume and a cover letter outlining your experience and qualifications. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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