Client Relationship Manager

1 month ago

Ottawa, Ontario, Canada Energy Exemplar Full time

Energy Exemplar - Business Development Executive Role

About Energy Exemplar

Energy Exemplar stands at the forefront of energy market simulation technology. Our comprehensive software suite, which includes PLEXOS and Aurora, is utilized globally for a wide range of applications, from immediate analysis to extensive planning studies.

Our Vision and Core Values

  • CUSTOMER SUCCESS
    - Address significant challenges
    - Provide impactful solutions
    - Our success is driven by customer satisfaction
  • ONE GLOBAL TEAM
    - Fosters outstanding performance
    - Committed to making a positive difference
    - Collaborate as a unified team
  • INTEGRITY & OWNERSHIP
    - Accept accountability for results
    - Appreciate constructive discussions
    - Uphold high standards
  • INNOVATION EXCELLENCE
    - Strive for innovation and excellence
    - Promote creative thinking
    - Challenge limits for future advancements

About the Role

The Business Development Executive will collaborate with a virtual portfolio team to engage, retain, and expand Energy Exemplar's clientele in Canada. The focus will be on generating new revenue from existing strategic accounts while also identifying new business opportunities.

Key Responsibilities

  • Identify potential users within current and new customer business sectors
  • Work closely with the Customer Success team for account strategy
  • Engage in sales initiatives and implement strategies
  • Develop comprehensive market knowledge of Energy Exemplar solutions
  • Manage the sales process from initial outreach to deal closure
  • Keep customer profiles and documentation current
  • Achieve quarterly sales targets and ensure the customer success dashboard is maintained

Candidate Qualifications

  • Understanding of the power generation sector
  • Experience in outbound prospecting and customer relationship management
  • Exceptional communication and relationship-building capabilities
  • Ability to comprehend customer goals and expectations
  • Strong organizational and analytical skills
  • Proficient in Microsoft Office applications
  • Eagerness to learn and adapt to evolving circumstances
  • Capacity to work autonomously and collaboratively
  • Bachelor's degree in a relevant field with a minimum of 2 years of experience in sales or management

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