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Restaurant Operations Manager

2 months ago

Guelph, Ontario, Canada Firehousesubs Guelph Full time
Job Title: Restaurant Operations Manager

We are seeking a highly skilled Restaurant Operations Manager to join our team at Firehousesubs Guelph. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Evaluate and improve daily operations to increase efficiency and productivity
  • Monitor and manage staff performance, providing coaching and feedback to ensure high standards are met
  • Plan and organize daily operations, including inventory management and cash handling
  • Recruit, train, and develop a high-performing team
  • Supervise staff, ensuring a positive and productive work environment
  • Determine menu offerings and implement operational procedures to drive sales growth
  • Balance cash and complete financial reports, ensuring accuracy and compliance
  • Conduct performance reviews and provide feedback to staff
  • Organize and maintain inventory, ensuring optimal stock levels and minimizing waste
  • Ensure health and safety regulations are followed, maintaining a clean and safe environment for customers and staff
  • Address customer complaints and concerns, providing exceptional customer service
  • Supervise staff or team, ensuring a positive and productive work environment
  • Plan, organize, direct, control, and evaluate daily operations to drive sales growth and improve customer satisfaction
Requirements:
  • 2 years to less than 3 years of experience in a restaurant management role
  • Safe Food Handling certificate
  • Valid driver's licence and own transportation
  • Excellent oral communication and interpersonal skills
  • Ability to multitask and work under pressure
  • Flexibility and adaptability in a fast-paced environment
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A chance to work with a leading restaurant brand