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Healthcare Office Coordinator

3 months ago

Cambridge, Ontario, Canada Cambridge Centre Dental Care Full time
Employment Type: Permanent
Language of Work: English
Work Hours: 32 to 40 hours per week
Required Education: Secondary (high) school graduation certificate
Experience Level: 1 to 2 years in a similar role
Key Responsibilities
  • Conduct patient interviews to gather medical histories
  • Manage appointment scheduling and confirmations
  • Complete insurance and claim documentation
  • Organize and maintain filing systems
  • Order office supplies and oversee inventory management
  • Establish and implement office procedures and workflows
  • Input and format medical reports and correspondence electronically, and prepare documents for review
  • Initiate and maintain confidential patient files and records
  • Perform data entry tasks
  • Deliver exceptional customer service
Technical Skills
  • Proficient in MS Word
  • Proficient in MS Excel
  • Familiar with MS Windows
  • Experienced with MS Outlook
Work Experience Areas
  • Correspondence management
  • Invoice processing
  • Record keeping and reporting
Safety and Security
  • Must be bondable
Transportation Information
  • Accessible via public transportation
Work Environment
  • Fast-paced setting
  • Ability to work under pressure
  • Strong attention to detail
Personal Attributes
  • Accuracy in work
  • Client-focused approach
  • Strong interpersonal skills
  • Excellent verbal communication
  • Exceptional written communication
  • Adaptability
  • Proactive initiative
  • Sound judgment
  • Organizational skills
  • Dependability
  • Team-oriented mindset
Diversity and Inclusion Support
  • Offers mentorship and networking opportunities for individuals with disabilities
  • Provides training to foster an inclusive workplace for individuals with disabilities
  • Implements accessible recruitment practices
Support for Newcomers and Refugees
  • Facilitates access to community resources and training for newcomers
  • Assists with foreign credential recognition
  • Offers mentorship programs for newcomers
  • Delivers diversity training to enhance workplace inclusivity
Support for Youths
  • Provides tailored on-the-job training for youth
  • Offers mentorship and networking opportunities for young individuals
  • Conducts training to create a welcoming environment for youth
Support for Veterans
  • Offers mentorship and networking opportunities for veterans
  • Provides training to foster a welcoming environment for veterans
Support for Indigenous Peoples
  • Establishes relationships with Indigenous communities and organizations
  • Provides cultural competency training for employees
Support for Mature Workers
  • Implements policies to prevent age discrimination
  • Offers mentorship and networking opportunities for mature workers
Support for Visible Minorities
  • Implements inclusive hiring practices for visible minorities
  • Provides mentorship programs for members of visible minorities
  • Conducts diversity training to promote an inclusive workplace