Current jobs related to Service Advisor - Kelowna, British Columbia - Dawson Group

  • Service Advisor

    2 months ago

    Kelowna, British Columbia, Canada Traveland RV Canada Full time

    Service Advisor Job DescriptionWe are seeking a skilled Service Advisor to join our team at Traveland RV Canada. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.Key Responsibilities:Customer Service: Provide prompt and courteous service to our customers, addressing their needs and concerns...

  • Service Advisor

    2 months ago

    Kelowna, British Columbia, Canada Traveland RV Canada Full time

    Service Advisor Job DescriptionWe are seeking a skilled Service Advisor to join our team at Traveland RV Canada. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.Key Responsibilities:Customer Service: Provide prompt and courteous service to our customers, addressing their needs and concerns...

  • Service Advisor

    4 weeks ago

    Kelowna, British Columbia, Canada Velocity Truck Centres Canada Full time

    Service Advisor Job DescriptionVelocity Truck Centres Canada is seeking a skilled Service Advisor to join our team at our new branch launching in October 2024. As a Service Advisor, you will play a crucial role in providing exceptional customer service, ensuring seamless communication, and driving sales growth.Key Responsibilities:Provide top-notch customer...

  • Service Advisor

    4 weeks ago

    Kelowna, British Columbia, Canada Velocity Truck Centres Canada Full time

    Service Advisor Job DescriptionVelocity Truck Centres Canada is seeking a skilled Service Advisor to join our team at our new branch launching in October 2024. As a Service Advisor, you will play a crucial role in providing exceptional customer service, ensuring seamless communication, and driving sales growth.Key Responsibilities:Provide top-notch customer...

  • Service Advisor

    1 month ago

    Kelowna, British Columbia, Canada Velocity Truck Centres Canada Full time

    Service Advisor Job DescriptionVelocity Truck Centres Canada is seeking a skilled Service Advisor to join our team at our new branch launching in October 2024. As a Service Advisor, you will play a crucial role in providing exceptional customer service, ensuring seamless communication between customers and technicians, and driving sales growth.Key...

  • Service Advisor

    1 month ago

    Kelowna, British Columbia, Canada Velocity Truck Centres Canada Full time

    Service Advisor Job DescriptionVelocity Truck Centres Canada is seeking a skilled Service Advisor to join our team at our new branch launching in October 2024. As a Service Advisor, you will play a crucial role in providing exceptional customer service, ensuring seamless communication between customers and technicians, and driving sales growth.Key...

  • Service Advisor

    3 weeks ago

    Kelowna, British Columbia, Canada Traveland RV Canada Full time

    Job Title: Service AdvisorAbout the Role:We are seeking a highly skilled and customer-focused Service Advisor to join our team at Traveland RV Canada. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring that our customers receive the highest level of care and attention.Key Responsibilities:Customer Service:...

  • Service Advisor

    3 weeks ago

    Kelowna, British Columbia, Canada Dawson Group Full time

    Dawson International Truck Centres is seeking a skilled Service Advisor to deliver exceptional customer service and contribute to a dynamic team.We are expanding our service team at our brand-new facility in Kelowna and are looking for experienced professionals to join us.In this role, you will be a valued member of our team, working in a permanent,...

  • Service Advisor

    1 month ago

    Kelowna, British Columbia, Canada Dawson Group Full time

    About Dawson International Truck CentresWe are a well-established family-owned company that values our employees and the community. Our core values include People First, Integrity, Respect, and Excellence. We are committed to providing an environment that supports the growth and effectiveness of our employees and the organization.Job SummaryWe are seeking a...

  • Service Advisor

    1 month ago

    Kelowna, British Columbia, Canada Dawson Group Full time

    About Dawson International Truck CentresWe are a well-established family-owned company that values our employees and the community. Our core values include People First, Integrity, Respect, and Excellence. We are committed to providing an environment that supports the growth and effectiveness of our employees and the organization.Job SummaryWe are seeking a...

  • Service Advisor

    3 weeks ago

    Kelowna, British Columbia, Canada Traveland RV Canada Full time

    Service Advisor - RV SpecialistWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Traveland RV Canada. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring that our customers receive the best possible experience when visiting our dealership.Key Responsibilities:Provide...

  • Service Advisor

    3 weeks ago

    Kelowna, British Columbia, Canada Traveland RV Canada Full time

    Service Advisor RoleWe are seeking a skilled Service Advisor to join our team at Traveland RV Canada. As a Service Advisor, you will be responsible for providing exceptional customer service, communicating effectively with customers and service technicians, and ensuring that all work is completed to the highest standards.Key ResponsibilitiesCustomer Service...

  • Service Advisor

    3 weeks ago

    Kelowna, British Columbia, Canada Traveland RV Canada Full time

    Service Advisor - RV SpecialistWe are seeking a skilled Service Advisor to join our team at Traveland RV Canada. As a Service Advisor, you will be responsible for providing exceptional customer service, communicating effectively with customers and service technicians, and ensuring that all work is completed to the highest standards.Key...

  • Service Advisor

    3 weeks ago

    Kelowna, British Columbia, Canada Dawson Group Full time

    Dawson International Truck Centres is seeking a skilled Service Advisor to deliver exceptional customer service and contribute to a dynamic team.We are expanding our service team at our Kelowna facility and are looking for a professional to join us in a permanent, full-time position.Key Responsibilities:Professionally greet customers and answer phonesCreate...

  • Service Advisor

    3 weeks ago

    Kelowna, British Columbia, Canada Dawson Group Full time

    Dawson International Truck Centres is seeking a skilled Service Advisor to join our team in Kelowna, British Columbia. As a valued member of our service team, you will be responsible for delivering outstanding customer service and working closely with our technicians to ensure timely and efficient repairs.Key Responsibilities:Professionally greet customers...

  • Service Advisor

    1 month ago

    Kelowna, British Columbia, Canada Dawson Group Full time

    Dawson Group is seeking a skilled Service Advisor to join our team at our brand-new facility in Kelowna. As a valued member of our service team, you will be responsible for delivering outstanding customer service and working collaboratively with our technicians to ensure seamless repair processes.Key Responsibilities:Professionally greet customers and answer...

  • Service Advisor

    1 month ago

    Kelowna, British Columbia, Canada Dawson Group Full time

    Dawson Group is seeking a skilled Service Advisor to join our team at our brand-new facility in Kelowna. As a valued member of our service team, you will be responsible for delivering outstanding customer service and working collaboratively with our technicians to ensure seamless repair processes.Key Responsibilities:Professionally greet customers and answer...

  • Service Advisor

    2 weeks ago

    Kelowna, British Columbia, Canada Dawson Group Full time

    We are seeking a passionate Service Advisor to join our innovative team at Dawson International Truck Centres. As a Service Advisor, you will be a valued member of our service team, working in a permanent, full-time position. Your base location will be Kelowna, British Columbia.Key Responsibilities:Professionally greet customers and answer phonesCreate...

  • Service Advisor

    3 weeks ago

    Kelowna, British Columbia, Canada Traveland RV Canada Full time

    Job SummaryWe are seeking a skilled Service Advisor to join our team at Traveland RV Canada. As a Service Advisor, you will be responsible for providing exceptional customer service, communicating with customers and service technicians, and ensuring that all work is completed to the highest standards.Key ResponsibilitiesCustomer ServiceGreet customers...

  • Service Advisor

    3 weeks ago

    Kelowna, British Columbia, Canada Dawson Group Full time

    Dawson International Truck Centres is a leading provider of truck services, seeking a skilled Service Advisor to join our team.We're expanding our service team at our brand-new facility in Kelowna, and we're looking for a professional who can deliver exceptional customer service and support our technicians.In this role, you will be a valued member of our...

Service Advisor

2 months ago

Kelowna, British Columbia, Canada Dawson Group Full time

About Dawson International Truck Centres

We are a well-established family-owned company that values our employees and the community. Our core values include People First, Integrity, Respect, and Excellence. We are committed to providing an environment that supports the growth and effectiveness of our employees and the organization.

Service Advisor Role

We are seeking a skilled Service Advisor to join our team at our brand-new facility in Kelowna. As a Service Advisor, you will be a valued member of our team, working in a permanent, full-time position. You will report to the Manager of Service and be responsible for delivering outstanding customer service.

Key Responsibilities

  • Professionally greet customers and answer phones
  • Create repair estimates for authorization
  • Inform the Credit department if a customer's account is exceeded
  • Keep customers updated on the status and cost of repairs
  • Assist in the timekeeping of Technicians
  • Manage invoice payments and files
  • Open work orders, sublet POs on work orders, and contact customers for POs to close work orders
  • Process repair orders
  • Determine the type of warranty, period of limitations, warranty status, and cause of failure
  • Check on product coverage

Requirements

  • Minimum two years of administrative experience
  • Heavy Truck industry and/or mechanical knowledge and experience is preferred
  • Strong written and verbal communication skills
  • Detail-oriented and able to work under pressure
  • Knowledge of basic computer applications
  • Previous OEM Service experience is an asset

Benefits

We offer an excellent compensation package, pension, and medical benefits, as well as learning and long-term advancement opportunities. If you are looking to be a key member of a well-established company, we encourage you to apply.