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Service Advisor

2 months ago

Kelowna, British Columbia, Canada Traveland RV Canada Full time
Service Advisor Job Description

We are seeking a skilled Service Advisor to join our team at Traveland RV Canada. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Customer Service: Provide prompt and courteous service to our customers, addressing their needs and concerns in a professional and friendly manner.
  • Communication: Clearly articulate repair needs to our technicians and provide accurate estimates of repair costs to our customers.
  • Sales and Upselling: Use low-pressure sales techniques to recommend additional services and products to our customers, while maintaining a high level of integrity.
  • Quality Control: Inspect repair quality and ensure that all work is complete to our high standards.
  • Customer Follow-up: Keep customers informed of progress and notify them when their vehicle is ready for pick-up.
Requirements:
  • A high school diploma or equivalency degree is required.
  • Experience in a service-related position is preferred, but not necessary.
Benefits:
  • Canada Life Coverage
  • Staff Lunch - semi-monthly
  • Annual Staff Incentive Trip
  • RRSP Matching / Retirement Planning
Compensation:
  • $60,000.00 to $80,000.00 dependant on experience

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.