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Student Experience Coordinator

2 months ago

Toronto, Ontario, Canada OMERS Full time

About OMERS

OMERS is a purpose-driven, dynamic, and sustainable pension plan that embodies the values of its 600,000+ members. We prioritize their best interests and strive to deliver exceptional experiences.

Our Team

In Member Experience, we focus on delivering outstanding service to our members, employers, and stakeholders. As a key member of our team, you will contribute to the processing of daily financial and non-financial transactions, executing business processes using OMERS systems, and interacting with various teams.

Responsibilities

  • Process business processes (BPs) accurately and efficiently.
  • Be accountable for the timely processing of incoming member documents in a multi-client/multi-functional environment.
  • Perform employer/member follow-ups for missing or incomplete documents/information.
  • Review documentation and ensure accuracy.
  • Collaborate with peers to achieve team, division, and corporate objectives.
  • Support common goals and participate in the development of innovative team solutions.
  • Maintain effective working relationships within Member Experience and with other areas of OMERS.

Requirements

  • Currently enrolled in an undergraduate program.
  • Interest in the Pension Industry.
  • Strong analytical skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills.
  • Working knowledge of Microsoft Office applications.
  • High integrity and discretion to ensure confidentiality.
  • Able to work independently and as part of a team.
  • Demonstrate sound judgment and diplomacy.

What We Offer

  • A team that prioritizes growth and development.
  • Continuous learning opportunities across different areas of the business.
  • Participation in the student community at OMERS & Oxford.
  • An orientation program to ensure success during your work term.
  • Networking and educational sessions with leaders across the business.