Transportation Coordinator

4 weeks ago


Toronto, Ontario, Canada First Student Full time
Job Title: Transportation Coordinator

About the Role:

As a Transportation Coordinator at First Student, you will play a critical role in ensuring the safe and efficient transportation of students and passengers. Your responsibilities will include dispatching buses, managing routes, and counseling drivers and monitors to ensure exceptional customer service.

Key Responsibilities:

* Dispatch buses and manage routes to ensure on-time performance
* Counsel and coach drivers and monitors to improve customer service
* Handle heavy phone and radio traffic to resolve issues promptly
* Collaborate with Operations Supervisor/Contract Manager to address scheduling and driver complaints
* Serve as primary communication liaison with major contracted customers

Requirements:

* 3-5 years of experience in transportation or a related field
* High school diploma or equivalent
* Basic knowledge of radio dispatch equipment
* Excellent communication and customer service skills
* Ability to work under time constraints and deadlines

About First Student:

At First Student, we are committed to putting our customers first and delivering dependable transportation solutions. Our team of dedicated professionals is passionate about safety, customer service, and innovation. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.

Why Work for First Student?

* Tremendous career advancement opportunities due to our strong presence across North America
* Positive and rewarding work environment

Equal Opportunity Employer:

First Student is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive culture that supports future growth for all.

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