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Head of Client Relations

3 months ago

Area G Forster CreekMount Assiniboine, Canada Publicis Groupe Full time
Director of Business Development - Communications Consultancy
  • Full-time

At Publicis Groupe, we harness the transformative power of innovative ideas to forge impactful connections. With a legacy of excellence in the advertising sector, we have consistently delivered exceptional campaigns that resonate with audiences and drive results. Our dedication to creativity, teamwork, and client satisfaction positions us as a leader in the global market.

Key Responsibilities:

  • Foster and maintain strong client relationships while overseeing a team in collaboration with senior leadership (Business Lead / CEO), various agency departments (creative, strategy, production), and potential partners within Publicis Group (media, Vertical, epsilon, sapient).
  • Facilitate the effective development of brand strategies and integrated communications, translating business objectives into creative solutions and ensuring adherence to project timelines.
  • Identify and cultivate opportunities for new business initiatives that leverage group capabilities.
  • Motivate, mentor, and support the professional growth of junior team members.

Essential Qualifications:

  • Bachelor's degree in marketing or a related discipline.
  • A minimum of 8 years of experience in a relevant field (communication, digital, or marketing).

Core Competencies:

  • Analytical Skills: Deconstructs complex issues into manageable components and evaluates the costs, benefits, and risks of various options before making decisions.
  • Strategic Insight: Assesses organizational strengths and weaknesses to formulate long-term strategies.
  • Product Expertise: Possesses in-depth knowledge of product features and benefits to enhance sales performance.
  • Planning Ability: Outlines necessary steps to achieve long-term objectives with available resources.
  • Presentation Skills: Effectively communicates information and engages the audience with confidence.
  • Productivity Focus: Consistently meets or surpasses established productivity benchmarks.
  • Collaborative Spirit: Contributes valuable insights and feedback as a proactive team member.
  • Negotiation Proficiency: Achieves fair compromises that are understood by all stakeholders.
  • Interpersonal Skills: Demonstrates sensitivity to the needs and emotions of others.
  • Leadership Qualities: Communicates a clear vision and inspires others to tackle challenging tasks.
  • Time Management: Prioritizes tasks effectively to meet deadlines while maintaining a healthy work/life balance.
  • Effective Communication: Engages in clear and appropriate communication with sound judgment.
  • Commitment to Self-Development: Proactively seeks feedback and opportunities for personal growth.
  • Initiative: Identifies opportunities and takes proactive steps to leverage them.
  • Quality Orientation: Produces highly accurate work with meticulous attention to detail.
  • Creative Problem-Solving: Employs creativity and originality in addressing work-related challenges.
  • Goal Achievement: Consistently meets or exceeds financial targets while educating clients.
  • Client-Centric Approach: Prioritizes client needs and expectations consistently.