Administrative Support Specialist

2 weeks ago

St Catharines, Ontario, Canada Family and Children's Services Niagara Full time

About Family and Children's Services Niagara

Family and Children's Services Niagara is dedicated to safeguarding children and strengthening families within our community. Through a comprehensive range of programs, including child protection, fostering and adoption services, counseling, and childcare, we strive to empower youth and adults to reach their full potential.

Job Description

We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team. The ideal candidate will possess excellent communication skills, both written and verbal, and have a proven ability to work effectively in a fast-paced environment.

Responsibilities:
  • Provide administrative support to various departments within the organization.
  • Manage correspondence, including emails, letters, and memos.
  • Maintain accurate records and files.
  • Schedule appointments and meetings.
  • Assist with data entry and reporting.
  • Answer phones and greet visitors.
Qualifications:

The successful candidate will possess the following qualifications:

  • A valid G Driver's License and access to a reliable motor vehicle with appropriate liability insurance are required.
  • Solid demonstrated ability to use MS Office applications (e.g., Word, Excel) and word processing skills of 50 wpm.
  • Familiarity with Laserfiche, Access, Lotusnotes, CaseWorks, and CPIN is an asset.
  • Excellent written, oral communication, and interpersonal skills, enabling constructive, meaningful, and timely interaction with all levels of staff.
  • Strong grammatical and spelling skills.
  • Ability to complete tasks with attention to detail in the presence of frequent interruptions.
  • A commitment to quality service and best practices.
  • Highly detail-oriented nature.
  • Flexibility, adaptability, and responsiveness to change.
  • Ability to maintain confidentiality, act with integrity, and trustworthiness.
  • Self-directed with an excellent ability to organize workload, prioritize tasks, and multitask effectively.
  • Ability to work with tight deadlines and demonstrate initiative.
  • Communication skills in French or another language are considered an asset.

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