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Student Ambassador

2 months ago


Surrey, British Columbia, Canada Kwantlen Polytechnic University Full time
Job Summary

This role plays a vital part in engaging with prospective students through the Unibuddy platform, showcasing the unique student experience at Kwantlen Polytechnic University (KPU). The successful candidate will share insights and foster a sense of community, highlighting the vibrant and supportive environment at KPU.

Key Responsibilities
  • Utilize the Unibuddy platform to proactively engage with prospective students and respond promptly to their inquiries.
  • Initiate conversations with a friendly and approachable demeanor to create a positive first impression of KPU.
  • Share personal experiences, stories, and insights that highlight the community at KPU.
  • Offer accurate and detailed information about campus life.
  • Support the Recruitment and Admissions team by forwarding queries related to the application process, scholarships, and other relevant topics.
  • Actively participate in virtual events, webinars, and other outreach activities to promote KPU to a broader audience.
  • Collaborate with fellow Student Ambassadors to brainstorm and implement creative strategies for engagement.
  • Keep records of common questions, concerns, and feedback received through the Unibuddy platform.
  • Provide regular reports to the Recruitment and Admissions teams to identify trends and areas for improvement.
  • Uphold a professional and positive representation of KPU at all times.
  • Ensure the confidentiality of sensitive information and adhere to university policies.
  • Assist with small-scale projects for various divisions within KPU International.
Qualifications
  • Must be enrolled in a certificate, diploma, or degree at KPU.
  • Demonstrated interest in international studies, education, and/or student life services.
  • Must demonstrate a positive attitude, flexibility, and be a team player.
  • Must be self-motivated and take initiative to help others.
  • Demonstrated creativity and research experience.
  • Demonstrated strong organizational skills, including punctuality, reliability, and good time management.
  • Strong and professional communication skills, both verbal and written.
  • Ability to establish and maintain an effective working relationship with staff and students.
  • Must have adequate knowledge of the services and resources available to KPU students.
  • Proficiency in spoken and written English language; proficiency in a second language is an asset.