KPU Community Ambassador

2 months ago

Surrey, British Columbia, Canada Kwantlen Polytechnic University Full time
Job Summary

The KPU Community Ambassador is a key member of the Community Engagement & Major Events Office (CEME) at Kwantlen Polytechnic University. This role is responsible for sharing the KPU student experience with prospective students, their parents, and attendees at community events.

Key Responsibilities
  • Student Engagement and Recruitment
    • Conduct informative campus tours for prospective students.
    • Engage with prospective students and community members at events, on social media, and in email and telephone communications.
    • Assist with event planning, setup, coordination, and operational logistics.
    • Provide knowledgeable, timely, and professional customer service.
    • Act in accordance with KPU branding standards.
  • Campus Tour Duties
    • Prepare information packages and manage logistics for tours.
    • Conduct campus tours.
    • Report on tour attendance.
  • Prospect Engagement Duties
    • Attend events to liaise with prospective students and share the student experience at KPU.
    • Use social media and other digital technologies to engage with prospects.
    • Refer prospects to further KPU resources (FSO, KPU International, Assessment & Testing, etc.).
  • Event Support Duties
    • Assist in conducting volunteer training.
    • Act as team leader for volunteers.
    • Assist in promoting CEME events.
    • Assist in coordinating event logistics.
  • Communications Duties
    • Update contact lists and records as needed.
    • Assist in preparing information packages for distribution.
    • Assist in responding to in-person, telephone, e-mail, and social media inquiries.
  • Other Duties
    • Assist with photocopying and collation of materials.
    • Assist with data collection and entry.
    • Other tasks as required by CEME.
    Qualifications
    • Current KPU student in good academic standing, with a minimum 2.5 GPA.
    • Outgoing and enthusiastic.
    • Computer literate and experienced with Microsoft Office software.
    • Reliable, responsible, professional, customer service oriented.
    • Able to work as part of a team and independently.
    • Able to effectively multi-task.
    • Experienced public speaker.
    • Effective multi-tasker.
    • Social Media savvy.
    • Sensitive to diverse student needs.
    • Available for shifts at any campus or community event, as needed.
    • Available to work evenings and weekends as needed.
    Preferred Qualifications
    • Access to a reliable vehicle.
    • Ability to speak a second language.

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