Senior Manager of Governance, Risk, and Compliance Technology

3 weeks ago

Old Toronto, Ontario, Canada Willows Landing Senior Living Full time
Willows Landing Senior Living We are a collaborative community of professionals merging innovative technology with human insight to assist organizations in establishing trust and achieving sustainable results.

Line of Service

Assurance

Industry/Sector

Not Applicable

Specialism

Conduct and Compliance

Management Level

Senior Manager

Job Description & Summary

A career in our Integrated Risk and GRC Technology division, within our Digital Risk Solutions sector, offers you the chance to understand an organization's goals, regulatory landscape, and the varied needs of their essential stakeholders. Our focus is on assisting organizations in examining deeper and looking further, particularly in areas such as culture and behavior, to enhance and embed controls. In essence, we aim to address the appropriate risks and ultimately add value to their organization.

Our team supports business leaders in driving effective governance, risk, and compliance (GRC) initiatives through our Integrated GRC technology transformation projects. As part of this team, you will combine advanced data analysis with leading risk technology tools to provide our clients with a sustainable, high-quality, and efficient approach to managing their GRC programs. By integrating disparate risk and compliance initiatives and unifying fragmented technology solutions, our clients achieve a comprehensive view of risk and are better prepared to respond to regulatory demands while balancing cost management and digital transformation in risk management.

Recent expansion in our Integrated Risk and Regulatory Technologies division has created an immediate need for a high-performing professional seeking a challenging career in a progressive environment. We are looking for a Senior Manager eager to join our dynamic team as a risk professional. Candidates must demonstrate a strong commitment to delivering excellence in client service and a proven ability to produce high-quality results.

Key Responsibilities

As a Senior Manager of GRC Technology, you will be part of a team of problem solvers, addressing business challenges, delivering high-quality client service, and enhancing operational efficiency. Responsibilities include but are not limited to:

  • Lead and manage large, intricate projects with onshore/offshore teams to deliver GRC, Integrated Risk Management (IRM), and Compliance Technology initiatives. This includes overseeing the design, development, and implementation of GRC/IRM technology solutions that align with client risk management frameworks and regulatory standards.
  • Supervise the implementation of platforms such as Workiva, Diligent Archer, ServiceNow GRC, MetricStream, etc., tailored to meet client-specific requirements.
  • Oversee the complete lifecycle of GRC/IRM technology projects, from scoping and planning to execution and delivery, ensuring projects are completed on time, within budget, and to the highest quality standards while managing risks and addressing issues as they arise.
  • Lead multi-disciplinary teams (functional, technical, and business) by coaching and guiding team members.
  • Manage and mentor a team of managers, senior associates, and associates, fostering a culture of continuous learning and professional development, efficiently allocating resources, and supporting team members in achieving their career aspirations.
  • Drive business development and sales initiatives, collaborating with practice leadership to identify new opportunities for GRC/IRM technology services within existing and potential clients. Actively work with the sales team to develop proposals and present GRC/IRM solutions to prospective clients, leveraging your technical expertise to secure new business.
  • Build and maintain client relationships, acting as a trusted advisor on GRC/IRM technology solutions by understanding client needs and tailoring services to meet those requirements, thereby enhancing client satisfaction and business growth.
  • Manage relationships with GRC/IRM technology vendors and partners, ensuring that third-party solutions align with client needs and practice strategy. Collaborate on sales opportunities with vendor sales and alliance teams.

Qualifications and Skills

  • Minimum of 8+ years in business or technical management with implementation experience in Workiva, Diligent Archer, ServiceNow GRC, MetricStream, or another leading IRM/GRC/Compliance solution.
  • At least 5+ years of experience with GRC/compliance use cases/modules, such as Cyber Security Assurance, Security Operations, Incident Management, Internal Controls/Internal Audit, Regulatory Obligations, Compliance Risk Assessments, Compliance Monitoring, Policy Management, and regulatory reporting.
  • Extensive experience in delivering complex technical projects.
  • Minimum of 6+ years of experience as a GRC Technologist or Solution Architect.
  • Experience in leading quality assurance, full software lifecycle testing, and guiding user acceptance testing (UAT) within projects.
  • Strong communication skills, including report writing, influencing, and presenting to senior management in formal settings. Excellent problem-solving and analytical skills, with the ability to make independent decisions.
  • Exceptional organizational skills with the ability to delegate and prioritize tasks effectively.
  • Proven ability and experience in coaching, counseling, and guiding team members.
  • Demonstrated ability to build long-term business relationships with senior client stakeholders and executives through engagements and networking in professional organizations.

Why Willows Landing Senior Living

We inspire and empower our people to make a difference. Leveraging the latest technology, you will be part of diverse teams assisting public and private clients in building trust and achieving sustained outcomes. This meaningful work, along with our continuous development environment, will elevate your career. We reward your contributions and support your well-being through a competitive compensation package, inclusive benefits, and flexible programs that help you thrive in both work and life.

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