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Executive Vice President of Operations

3 months ago

Gatineau, Quebec, Canada NWAC Full time

Reports to: Chief Executive Officer or her delegate

Summary

Are you a strategic leader with a strong commitment to social impact, thriving in a dynamic and demanding environment? Do you possess exceptional vision and a proven history of transforming concepts into tangible results? Have you collaborated closely with a Senior Leadership Team of innovative professionals, united in their ambition to meet ambitious performance objectives? Are you adept at engaging with senior government representatives, diplomats, and other dignitaries? If your answer is affirmative, we invite you to explore this opportunity.

The Native Women's Association of Canada is in search of a Chief Operating Officer to guide the organization in fulfilling its Mission and Vision, while also driving growth and revenue to support Indigenous women, girls, and gender-diverse individuals.

PURPOSE OF THE POSITION

The Chief Operating Officer (COO) is tasked with ensuring the efficiency, stability, and functionality of the organization's daily operations. The COO will manage the operational aspects of the organization under the guidance of the Chief Executive Officer.

SCOPE

The COO will oversee the effectiveness of NWAC's daily operations. This role is integral to the senior management team, reporting directly to the Chief Executive Officer. The incumbent will play a crucial role in fostering the organization's ongoing growth and success.

RESPONSIBILITIES

  • Collaborate with the Chief Executive Officer to establish and drive the organizational vision, operational strategy, and staffing requirements;
  • Translate strategic objectives into actionable goals for performance and growth, facilitating organization-wide goal setting, performance management, and annual operational planning;
  • Supervise operations and employee productivity, fostering an inclusive culture that enables team members to excel and achieve organizational outcomes;
  • Ensure compliance with organizational, federal, provincial, and local business regulations, taking corrective action when necessary;
  • Design and implement operational and business strategies, plans, and procedures;
  • Set comprehensive performance and growth goals;
  • Collaborate with the Senior Management Team to address daily operational demands and delegate tasks effectively;
  • Develop and enforce policies that promote the organizational culture and mandate;
  • Oversee the daily operations of the organization, including management of Policy, Corporate, Marketing, Finance, etc.;
  • Inspire employees to achieve maximum performance, morale, and commitment;
  • Assess organizational performance through data analysis and interpretation of metrics;
  • Provide briefings to the Chief Executive Officer and prepare reports on significant matters;
  • Assist the Chief Executive Officer in fundraising and revenue generation initiatives;
  • Participate in expansion activities, including investments and program development;
  • Manage relationships with partners and vendors;
  • Support the development and execution of measurable revenue generation programs across NWAC's Social and Cultural Innovation Centre revenue streams;
  • Create and implement promotional and sales strategies for all revenue streams;

EDUCATION AND EXPERIENCE

  • Bachelor's and/or master's degree in business administration or a related field.
  • 5+ years of experience in executive leadership roles, preferably within a large non-profit organization.
  • 10 years of management experience.
  • 10 years in leadership positions.
  • 10 years of experience in a fast-paced environment.
  • Direct supervision of over 10 staff for a minimum of five years.
  • Proven ability to prioritize and deliver results.
  • Demonstrated experience in ensuring successful project and program delivery.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge

The candidate must possess proficient knowledge in the following areas:

  • Exceptional interpersonal skills, business acumen, and strong work ethics.
  • Comprehensive understanding of Indigenous Peoples in Canada and globally, including their cultures, histories, and traditions.
  • In-depth knowledge of contemporary issues affecting Indigenous business in Canada.
  • Familiarity with Indigenous issues and standards relevant to the promotion and protection of Indigenous women's rights.
  • Awareness of key challenges impacting Indigenous women and girls in Canada and internationally.
  • Understanding of social policy, including violence prevention and its impacts, health, housing, etc.
  • Strong grasp of finance and budgeting principles.

Skills

The candidate must demonstrate the following skills:

  • Leadership capabilities, with unwavering resolve and integrity.
  • Knowledge of advanced business planning and regulatory considerations.
  • Proficiency in data analysis and performance metrics.
  • Ability to quickly diagnose problems and foresee potential challenges.
  • Effective communication skills, both verbal and written.
  • Strong negotiation abilities.
  • Capacity to exercise sound judgment and make decisions promptly.
  • Experience in fundraising is an asset.
  • International business experience is a plus.
  • Bilingualism is an advantage.

Personal Attributes

The COO must maintain strict confidentiality while performing their duties. Additionally, the COO should exhibit the following personal attributes:

  • Strong time management and punctuality.
  • Respect and understanding of Indigenous women's issues in Canada.
  • Reliability and recognition of the importance of meeting deadlines.
  • Honesty, sincerity, and consideration for others.
  • Commitment to delivering quality work.
  • Approachability, articulateness, and determination.
  • Resilience, proactivity, and a positive attitude.
  • A sense of urgency and adaptability to change.
  • A strong work ethic.

WORKING CONDITIONS

NWAC is dedicated to being an employer that adequately resources and supports all employees and management, prioritizing the health and happiness of employees and their families.

To achieve this, NWAC strives to provide a clean, safe, and secure workplace, along with various support mechanisms and operational flexibility. The following outlines assumptions regarding working conditions:

  • Occasional travel throughout Canada may be required.
  • Management may need to work extended or irregular hours occasionally.
  • Management is expected to effectively multi-task and prioritize responsibilities.