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Customer Service Representative
2 months ago
At Chartwell Résidences pour retraités, we are seeking a highly skilled and bilingual Contact Centre Representative to join our team.
Job SummaryThe Contact Centre Representative is responsible for handling customer inquiries, providing sales and service information, and making outbound calls to interested customers. This role requires excellent communication skills, both written and verbal, and the ability to work in a fast-paced environment.
Key Responsibilities- Respond to customer inquiries via email and phone
- Provide sales and service information to customers
- Make outbound calls to interested customers
- Work collaboratively with the sales and service teams to resolve customer issues
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Proficiency in Microsoft Office and other software applications
As a Contact Centre Representative at Chartwell Résidences pour retraités, you will have the opportunity to work with a dynamic team, develop your skills and knowledge, and make a real difference in the lives of our customers.
