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Healthcare Coordination Specialist

3 months ago

Halifax, Nova Scotia, Canada North End Community Health Centre Full time

Job Overview:

The Clinical Patient Support Coordinator (CPSC) is a pivotal nursing role within a community healthcare environment, tasked with advanced responsibilities in patient care and the facilitation of clinical services. The CPSC operates as a vital member of a collaborative healthcare team, delivering services and initiatives that enhance wellness, sustain health, and avert illness. This is achieved through comprehensive nursing evaluations, health promotion initiatives, and educational counseling, alongside collaboration with fellow team members. The CPSC position encompasses additional responsibilities beyond the standard duties of a nurse.

Key Responsibilities:

The following responsibilities illustrate the extensive scope of the role but are not exhaustive.

Core – Clinical Patient Support Coordinator Responsibilities

  • Oversee the collection and management of patient specimens.
  • Manage vaccine inventory and medication supplies.
  • Serve as the primary contact for clinical service equipment.
  • Assist in the development of policies, procedures, and care directives.
  • Collaborate with the Primary Care Manager to address patient care issues.
  • Act as the liaison for clinical student placements and preceptors.
  • Lead clinical practice meetings.
  • Be the first point of contact for laboratory-related inquiries.
  • Handle payroll for nursing staff and allied health professionals.
  • Engage in data collection and program evaluation as required.
  • Coordinate consults and specialty clinics (e.g., internal medicine, gynecology).
  • Participate in organizational committees as appointed or relevant.

Assessments & Interventions:

  • Collaborate effectively with all health team members and external care providers.
  • Deliver health promotion and preventive care for patients and families across all age groups.
  • Provide counseling on contraception and safe sexual practices.
  • Offer prenatal care and educational resources.
  • Conduct testing, education, and interventions to prevent sexually transmitted and blood-borne infections (STBBIs).
  • Deliver tailored health education and promotion with nursing interventions for individuals and groups managing chronic conditions.
  • Advocate, counsel, and support patients facing various health and social challenges.
  • Provide assistance and advocacy for patients with complex health needs.
  • Administer appropriate nursing interventions for both urgent and non-urgent care across all age demographics, including newborns and the elderly.

Nursing Procedures Include:

  • Conduct routine nursing assessments for both healthy and unwell clients.
  • Perform well-baby and child assessments, including the administration of childhood vaccinations.
  • Provide wound care services.
  • Test and treat STBBIs.
  • Manage dressings and treatment for minor injuries.
  • Offer treatment advice for minor urgent care situations.
  • Administer cryotherapy for skin conditions.
  • Perform venipuncture and manage the collection and forwarding of specimens.
  • Conduct ear syringing and administer injections, including long-term psychotropic medications.
  • Perform pap tests upon completion of training.
  • Provide foot care services (if certified).
  • Administer over-the-counter medications.
  • Implement treatment plans as per established care directives.
  • Administer immunizations throughout the lifespan.

Qualifications:

  • Bachelor of Nursing or Bachelor of Science in Nursing; must be registered with the relevant nursing regulatory body.
  • A minimum of 3 years of experience in community health or a comparable setting.
  • Experience working with underserved populations is preferred.
  • Current CPR certification and nonviolent crisis intervention training, or willingness to undergo training upon hiring.

Job Type: Full-time

Compensation: $38.10-$44.69 per hour

Expected Hours: 30 hours per week

Benefits Include:

  • Casual dress code.
  • Dental care coverage.
  • Disability insurance options.
  • Extended health care benefits.

Work Schedule:

  • 8-hour shifts.
  • Daytime hours.
  • Monday to Friday.

Application Inquiry:

  • Do you have experience with Med Access EMR?

Experience:

  • Community Health: 2 years (preferred).

Work Location: In-person.