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Dental Office Administrative Coordinator

2 months ago

Pickering, Ontario, Canada dentalcorp Full time
About Us

Dentalcorp is a leading provider of dental services, dedicated to delivering exceptional patient care and experiences. Our mission is to educate, empower, and inspire our community toward achieving optimal oral health.

We offer a wide range of comprehensive services for the whole family, including general dentistry, Invisalign, orthodontics, implant dentistry, cosmetic treatments, children's care, and more.

Our Team

Our team of dental professionals, led by Dr. Maisels, Dr. Aleinikov, Dr. Waks, Dr. Karr, and Dr. Karmanova, have been serving our community for over 50 years. We are passionate about providing quality dental care and exceptional patient service.

Benefits of Working with Us
  • Competitive compensation and total rewards package
  • Employee and Family Assistance Program (EFAP) for confidential, short-term counseling and advisory services
  • Career development opportunities, including access to industry-leading continuing education
  • Work-life balance and flexibility
  • Access to modernized technology to provide optimal oral care to patients
Responsibilities
  • Greet and assist patients as they arrive, ensuring a lasting positive impression
  • Optimize the appointment schedule to minimize gaps and ensure a full day
  • Effectively manage recall systems and maintain accurate patient databases
  • Manage patient calls and inquiries about appointments, confirmations, amendments, and cancellations
  • Process referral letters and patient correspondence, and manage and file patient records and charts
  • File insurance claims and process patient payments
Requirements
  • 2+ years of prior administrative experience in a dental office
  • Excellent verbal and written communication skills
  • Ability to work collaboratively in a team environment and provide strong customer service
  • Strong organizational and time-management abilities
  • Proficient in using dental software