District Manager
6 days ago
We are seeking a highly skilled and experienced District Manager to join our team at LVMH Group. As a key member of our leadership team, you will be responsible for managing and maximizing business strategies for a district consisting of 8 stores.
Key Responsibilities- Business Development: Conduct store visits to evaluate and identify business opportunities to improve sales growth, profitability, and client service.
- Talent Management: Network, recruit, interview, and select management-level candidates, and establish internal and external succession plans.
- Training and Development: Ensure that all district store directors, specialists, and cast members attend mandatory product knowledge and company training modules.
- Performance Management: Appraise and acknowledge performance by delivering annual performance appraisals and merit increases.
- Team Leadership: Train, coach, motivate, and lead the district's teams to deliver outstanding client service standards.
- Retention and Growth: Provide strategies and opportunities for retention by conducting monthly one-on-one conversations with all managers and creating individual development plans for their continued growth.
- Employee Relations: Partner with Human Resources to investigate, assess, and resolve all employee relations issues.
- Sales and Profitability: Develop strategies to maximize sales potential by accurately forecasting sales, ensuring that staffing plans are in alignment with business trends, and adjusting payroll accordingly.
- Operational Excellence: Create action plans to increase profit and control variable expenses by evaluating the P&L on a monthly basis.
- Relationship Building: Establish relationships with key corporate partners, including Human Resources, Loss Prevention, Merchandising, and Inventory Management, to ensure that district needs are met and sales and profitability are maximized.
- Initiative and Innovation: Take initiative to make a difference in the organization, challenge the status quo, be innovative within the district, and share best practices to impact the performance of the entire organization.
- Sephora Values: Embrace and demonstrate Sephora values when interacting with company personnel and all outside brands and vendors.
- Experience: 3-5 years of multi-store management experience in a highly complex business environment or exceptional performance in a Sephora Store Director role.
- Communication Skills: Excellent verbal and written communication skills and the ability to influence business partners at all levels.
- Team Building: Proven ability to create teams by identifying talented store leaders who can train and develop a cast to drive sales and deliver outstanding client service.
- Technical Skills: Proficient in basic computer skills, including Windows, Word, and Excel.
- Time Management: Proven ability to manage time to execute multiple tasks and changing priorities.
LVMH Group is a global leader in the luxury industry, with a portfolio of iconic brands that include Sephora, Louis Vuitton, Moët Hennessy, and many others. We are committed to creating a diverse and inclusive work environment that values innovation, creativity, and excellence.
We offer a competitive compensation package, including a salary range of CAD $119,000 - $134,000, depending on qualifications and experience. We also offer a range of benefits, including health and wellness programs, employee assistance programs, and opportunities for professional development and growth.
At LVMH Group, we believe in equal opportunity and are committed to creating an inclusive and diverse work environment. We welcome applications from candidates of all backgrounds and perspectives.
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