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Facilities Administrator

2 months ago


Mississauga, Ontario, Canada Investment Planning Counsel Full time

**Job Summary**

We are seeking a highly organized and detail-oriented Facilities Administrator to join our team at Investment Planning Counsel. As a key member of our facilities team, you will be responsible for ensuring the smooth operation of our office space, providing exceptional customer service to our employees, and maintaining a safe and healthy work environment.

**Key Responsibilities**

  • Support employee onboarding and integration processes
  • Respond to employee inquiries and requests in a timely manner
  • Maintain and update standard operating procedures and processes
  • Schedule maintenance work and employee requests through UVC
  • Submit required tickets through the tenant online portal
  • Perform regular site inspections to ensure safety and cleanliness
  • Notify leadership of any issues or concerns
  • Collaborate with internal stakeholders to ensure a positive employee experience
  • Provide in-moment support to employees, including settling into new spaces and providing assistance with minor requests
  • Manage vendor scheduling and maintenance requests
  • Maintain good relationships with landlords and vendors
  • Raise any vendor performance issues
  • Perform other administrative tasks as required

**Requirements**

  • Minimum 2 years of administrative and operational experience, preferably in the financial services industry
  • Post-secondary education in a business discipline
  • Strong business and technical skills
  • Proficiency in PC capabilities, including the Microsoft Office Suite, and experience with ITSM tools such as Remedy or ServiceNow is preferred

**What We Offer**

  • An exceptional support system, including industry-leading training to help you succeed in your role
  • Awesome community involvement opportunities through IPC Cares
  • Awesome perks, including benefits that fit your needs, pension, share purchase plan, corporate discount plans, social events, summer hours, and fun
  • Awesome recognition, including kudos, all-star program, rising star, and the circle of excellence
  • Leadership teams that know your name