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Facilities Administrator
2 months ago
**Job Summary**
We are seeking a highly organized and detail-oriented Facilities Administrator to join our team at Investment Planning Counsel. As a key member of our facilities team, you will be responsible for ensuring the smooth operation of our office space, providing exceptional customer service to our employees, and maintaining a safe and healthy work environment.
**Key Responsibilities**
- Support employee onboarding and integration processes
- Respond to employee inquiries and requests in a timely manner
- Maintain and update standard operating procedures and processes
- Schedule maintenance work and employee requests through UVC
- Submit required tickets through the tenant online portal
- Perform regular site inspections to ensure safety and cleanliness
- Notify leadership of any issues or concerns
- Collaborate with internal stakeholders to ensure a positive employee experience
- Provide in-moment support to employees, including settling into new spaces and providing assistance with minor requests
- Manage vendor scheduling and maintenance requests
- Maintain good relationships with landlords and vendors
- Raise any vendor performance issues
- Perform other administrative tasks as required
**Requirements**
- Minimum 2 years of administrative and operational experience, preferably in the financial services industry
- Post-secondary education in a business discipline
- Strong business and technical skills
- Proficiency in PC capabilities, including the Microsoft Office Suite, and experience with ITSM tools such as Remedy or ServiceNow is preferred
**What We Offer**
- An exceptional support system, including industry-leading training to help you succeed in your role
- Awesome community involvement opportunities through IPC Cares
- Awesome perks, including benefits that fit your needs, pension, share purchase plan, corporate discount plans, social events, summer hours, and fun
- Awesome recognition, including kudos, all-star program, rising star, and the circle of excellence
- Leadership teams that know your name