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Nail Salon Team Lead

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Okotoks, Canada Regal Nails Salon and Spa Full time
Nail Salon Supervisor Job Description

We are seeking a highly skilled and experienced Nail Salon Supervisor to join our team at Regal Nails Salon and Spa. As a key member of our management team, you will be responsible for ensuring the smooth operation of our salon, providing exceptional customer service, and leading a team of nail technicians to deliver outstanding results.

Key Responsibilities:
  • Leadership and Team Management: Supervise, coordinate, and schedule the activities of our nail technicians, providing guidance and support to ensure they meet our high standards.
  • Customer Service: Assist clients with special needs, provide exceptional customer service, and ensure that every client leaves our salon feeling satisfied and valued.
  • Operations Management: Ensure the smooth operation of our salon, including managing inventory, maintaining equipment, and maintaining a clean and safe working environment.
  • Reporting and Communication: Prepare and submit progress reports, communicate effectively with team members and management, and provide technical advice and recommendations to improve productivity and product quality.
Requirements:
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: 1 year to less than 2 years of experience in a similar role or equivalent experience.
  • Skills: Excellent leadership and communication skills, ability to work in a fast-paced environment, and a strong focus on customer service.
Work Environment:

Our salon is a fast-paced and dynamic environment, with a combination of sitting, standing, and walking. We are committed to providing a safe and healthy working environment for all our employees.

Personal Suitability:
  • Client Focus: A strong focus on providing exceptional customer service and ensuring that every client leaves our salon feeling satisfied and valued.
  • Efficient Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to work effectively with team members and management.
  • Flexibility: Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Judgement: Strong judgement and decision-making skills, with the ability to make informed decisions in a timely manner.
  • Organized: Highly organized and able to prioritize tasks effectively.
  • Reliability: Reliable and able to maintain a high level of productivity and quality in your work.
  • Team Player: A strong team player with the ability to work collaboratively with others to achieve our goals.