Retail Sales Manager

7 days ago


Mission, British Columbia, Canada Mission City Wireless Full time
Job Summary

Mission City Wireless is seeking a highly skilled Retail Sales Manager to lead our sales team and drive customer satisfaction. As a key member of our retail team, you will be responsible for managing staff, assigning duties, and determining merchandise and services to be sold.

Key Responsibilities
  • Staff Management: Manage a team of 3-4 sales staff, assign duties, and conduct performance reviews to ensure excellent customer service and sales performance.
  • Merchandise and Services: Determine the types of merchandise and services to be sold, locate and select products for resale, and plan budgets to monitor revenues and expenses.
  • Customer Service: Resolve customer complaints and issues, provide excellent oral communication, and ensure a positive customer experience.
  • Store Operations: Plan, organize, direct, control, and evaluate daily store operations, including supervising office and volunteer staff.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Experience: 2 years to less than 3 years of retail sales experience.
  • Work Environment: Fast-paced retail environment with tight deadlines and attention to detail.
  • Personal Qualities: Adaptability, analytical skills, creativity, efficiency, energetic, goal-oriented, hardworking, integrity, outgoing, positive attitude, time management, client focus, excellent oral communication, flexibility, judgement, organized, team player, and ability to multitask.
Work Setting

Mission City Wireless is a dynamic retail company that values customer satisfaction and employee development. As a Retail Sales Manager, you will have the opportunity to work in a fast-paced environment with a team of dedicated professionals.



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