Retail Sales Manager

2 weeks ago


Mission, British Columbia, Canada Mission City Wireless Full time
Job Summary

Mission City Wireless is seeking a highly skilled Retail Sales Manager to lead our sales team and drive customer satisfaction. As a key member of our retail team, you will be responsible for managing staff, assigning duties, and determining merchandise and services to be sold.

Key Responsibilities
  • Staff Management: Manage and supervise a team of 3-4 sales staff, including recruiting, hiring, and conducting performance reviews.
  • Merchandise and Services: Determine the types of merchandise and services to be sold, and locate, select, and procure merchandise for resale.
  • Operations Management: Plan, organize, direct, control, and evaluate daily operations, including budget planning and monitoring revenues and expenses.
  • Customer Service: Resolve customer requests, complaints, and supply shortages in a fast-paced environment.
  • Team Collaboration: Work collaboratively with office and volunteer staff to achieve sales goals and improve customer satisfaction.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Experience: 2 years to less than 3 years of retail sales management experience.
  • Language: English.
  • Work Hours: 30 hours per week.


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