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Retail Store Manager

2 months ago


Mission, British Columbia, Canada KJ'S Best Cannabis Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at KJ's Best Cannabis. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring a positive customer experience, and driving sales growth.

Key Responsibilities
  • Leadership and Management: Supervise and coordinate the activities of sales floor staff, providing guidance and support to ensure excellent customer service and sales performance.
  • Inventory Management: Organize and maintain inventory levels, ensuring accurate stock counts and efficient restocking processes.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner, ensuring customer satisfaction and loyalty.
  • Reporting and Analysis: Prepare and analyze sales reports, identifying trends and opportunities for growth and improvement.
  • Training and Development: Train and develop sales floor staff, providing coaching and feedback to enhance their skills and performance.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: Will train, with a focus on developing skills and knowledge in retail management and customer service.
  • Language: English
  • Work Hours: 30 to 40 hours per week