Service Operations Manager

1 month ago


Prince George, British Columbia, Canada PrairieCoast equipment Full time
About the Role

PrairieCoast equipment is seeking a highly skilled Service Manager to lead our repair shop team. As a key member of our organization, you will be responsible for maximizing return on investment by optimizing department processes to ensure internal and external customer satisfaction.

Key Responsibilities
  • Grow profitable service labor sales
  • Exercise disciplined expense control
  • Attract, retain, and effectively engage department personnel
Requirements
  • 3+ years' experience in Shop Service Department operations
  • Ability to use standard desktop load applications such as Microsoft Office and internet functions
  • Ability to write and speak effectively to individuals and groups
  • Familiar with John Deere and competitive products
  • Basic understanding of financial principles relative to Service Department operations
  • Ability to analyze and interpret internal reports
  • Ability to work extended hours and weekends
  • Excellent customer service skills
  • High School Diploma or equivalent experience
What We Offer
  • A competitive compensation package with performance-based bonuses
  • Extended health benefits including prescription, dental and vision coverage, visits to paramedical professionals, and life, disability, critical illness, and travel insurance
  • A referral bonus program
  • Annual sick pay allowance
  • Annual boot allowance
  • Employee discounts
  • Employee assistance plan
  • Peer recognition program
  • Strong focus on training and leadership development
  • Company contests and team building events
About PrairieCoast equipment

We are a company that values our people and celebrates their achievements. We are ambitious and committed to excellence, with a strong focus on training and leadership development. As an employee-owned company, we offer a unique opportunity for growth and development.



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