Service Operations Manager
4 weeks ago
About This Role
PrairieCoast equipment is seeking a skilled Service Manager to lead our repair shop operations. As a key member of our team, you will be responsible for maximizing return on investment by optimizing department processes to ensure internal and external customer satisfaction.
Key Responsibilities
- Grow profitable service labor sales
- Exercise disciplined expense control
- Attract, retain, and effectively engage department personnel
Requirements
- 3+ years' experience in Shop Service Department operations
- Ability to use standard desktop load applications such as Microsoft Office and internet functions
- Ability to write and speak effectively to individuals and groups
- Familiar with John Deere and competitive products
- Basic understanding of financial principles relative to Service Department operations
- Ability to analyze and interpret internal reports
- Ability to work extended hours and weekends
- Excellent customer service skills
- High School Diploma or equivalent experience
What We Offer
- A competitive compensation package with performance-based bonuses
- Extended health benefits including prescription, dental and vision coverage, visits to paramedical professionals, and life, disability, critical illness, and travel insurance
- A referral bonus program
- Annual sick pay allowance
- Annual boot allowance
- Employee discounts
- Employee assistance plan
- Peer recognition program
- Strong focus on training and leadership development
- Company contests and team building events
About Us
PrairieCoast equipment is a company that values its employees and strives to create a positive work environment. We offer a range of benefits and opportunities for growth and development. If you are a motivated and experienced Service Manager looking for a new challenge, we encourage you to apply.
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