Claims Director/Claims Manager

4 days ago


Montreal, Quebec, Canada American International Group Full time

Job Summary

American International Group (AIG) is seeking a highly skilled Claims Director/Claims Manager to join our team in handling complex claims in financial lines. As a key member of our Claims team, you will be responsible for managing complex commercial claims, preparing timely coverage assessments, and providing optimal claims service to clients and broker partners.

About the Role

  • Manage complex commercial claims such as securities class actions, professional liability litigations, wrongful termination disputes, fraud, kidnapping, breach of representations and warranties, privacy breach class actions, etc.
  • Prepare timely coverage assessments and issue coverage letters under various types of commercial insurance policies, such as Director & Officers Liability, Professional Liability, Employers Liability, Financial Institutions, Fidelity, Fiduciary, Merger & Acquisition and Cyber.
  • Assess exposure on all claims/set reserves and present to management on high exposure losses.
  • Monitor external counsel and ensure compliance to the litigation guidelines.
  • Communicate with our underwriting partners any information that may impact risk assessment and ensure alignment.
  • Provide optimal claims service to clients and broker partners.
  • Attend mediations/settlement conferences.
  • Negotiate and settle claims within the prescribed authority.
  • Conform to company procedures/best practices.

Requirements

  • Fluency in both English and French (verbal and written) is essential, as a significant portion of the claims handled by the employee will be based in provinces other than Quebec, the United States and various other countries.
  • AMF License OR commitment to obtain licensing within a reasonable timeframe after being hired.
  • Legal degree, strongly recommended.
  • Experience in civil and commercial litigation OR in insurance coverage litigation; OR substantive experience in insurance claims handling.
  • Ability to work independently with minimal supervision.
  • Excellent oral and written communication skills.
  • Excellent organizational and interpersonal skills.
  • Superior analytical skills.
  • Ability to multi-task and work effectively and cooperatively in a fast-paced busy team environment.
  • Ability to manage workload effectively and efficiently/ability to prioritize is essential.
  • Proficient computer skills in a paperless environment.

AIG Canada is an equal opportunities employer and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.



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