Guest Service Supervisor

1 week ago


Fox Creek, Canada Foxwood Inn & Suites Full time
About the Role

We are seeking a highly skilled Guest Service Supervisor to join our team at Foxwood Inn & Suites. As a key member of our operations team, you will be responsible for ensuring exceptional customer experiences and maintaining the highest standards of service delivery.

Key Responsibilities
  • Leadership and Supervision
    • Supervise a team of 3-4 staff members, providing guidance and support to ensure they have the necessary skills and knowledge to perform their duties.
  • Customer Service
    • Assist guests with special needs, providing personalized support and ensuring their stay is comfortable and enjoyable.
    • Perform same duties as workers supervised, maintaining a high level of service quality and consistency.
  • Operations and Administration
    • Co-ordinate, assign, and review work to ensure efficient use of resources and effective service delivery.
    • Maintain the operation of computer systems, equipment, and machinery, arranging repair work as needed to ensure business continuity.
    • Requisition materials and supplies, ensuring timely delivery and minimizing disruptions to service.
  • Staff Development and Training
    • Hire and train staff in job duties, safety procedures, and company policies, ensuring they have the necessary skills and knowledge to perform their roles effectively.
  • Health and Safety
    • Ensure a safe working environment, adhering to company policies and procedures to minimize risks and prevent accidents.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 year to less than 2 years of experience in a similar role
  • Language
    • Fluent in English
  • Work Hours
    • 35 to 40 hours per week
What We Offer
  • Health Benefits
    • Health care plan
  • Employment Type
    • Permanent


  • Fox Creek, Canada Foxwood Inn & Suites Full time

    Job SummaryWe are seeking a highly skilled Guest Service Supervisor to join our team at Foxwood Inn & Suites. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest experiences and providing leadership to our front-line staff.Key ResponsibilitiesLead and manage a team of 3-4 staff members, providing guidance and...


  • Fox Creek, Canada Foxwood Inn & Suites Full time

    Job SummaryWe are seeking a highly skilled Guest Service Supervisor to join our team at Foxwood Inn & Suites. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest experiences and providing leadership to our front-line staff.Key ResponsibilitiesLead and manage a team of 3-4 staff members, providing guidance and...


  • Fox Creek, Canada Foxwood Inn & Suites Full time

    About the RoleWe are seeking a highly skilled Guest Service Supervisor to join our team at Foxwood Inn & Suites. As a key member of our hospitality team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.Key ResponsibilitiesLeadership and Supervision: Supervise a team of 3-4 staff members,...


  • Fox Creek, Canada Foxwood Inn & Suites Full time

    About the RoleWe are seeking a highly skilled Guest Service Supervisor to join our team at Foxwood Inn & Suites. As a key member of our hospitality team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.Key ResponsibilitiesLeadership and Supervision: Supervise a team of 3-4 staff members,...


  • Fox Creek, Canada Foxwood Inn & Suites Full time

    Job SummaryWe are seeking a highly skilled Guest Service Supervisor to join our team at Foxwood Inn & Suites. As a key member of our operations team, you will be responsible for ensuring exceptional customer service and a smooth hotel experience for our guests.Key ResponsibilitiesLeadership and SupervisionSupervise a team of 3-4 staff members, providing...


  • Fox Creek, Canada Foxwood Inn & Suites Full time

    Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Tasks**: - Perform same duties as workers supervised - Assist clients/guests with special needs - Co-ordinate, assign and review work - Hire and train staff in job duties, safety procedures and company policies - Maintain operation of computer systems, equipment,...


  • Fox Creek, Canada Foxwood Inn & Suites Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksPerform same duties as workers supervisedAssist clients/guests with special needsCo-ordinate, assign and review workHire and train staff in job duties, safety procedures and company policiesMaintain operation of computer systems, equipment, machinery and arrange repair work...


  • Fox Harbour, Canada Fox Harb'r Resort Full time

    Fox Harb’r Resort is a 5 Star, 4 Diamond property nestled along the coast of the Northumberland Strait in Wallace, Nova Scotia. We are offering a unique opportunity for you to experience a 5 Star Luxury work environment. With this opportunity, you will be presented with a distinctive career, experience, and benefits in a World Class setting.General...


  • Fox Creek, Canada Foxwood Inn & Suites Full time

    About the RoleWe are seeking a highly skilled Guest Service Supervisor to join our team at Foxwood Inn & Suites. As a key member of our operations team, you will be responsible for ensuring exceptional customer experiences and maintaining the highest standards of service delivery.Key ResponsibilitiesLeadership and SupervisionSupervise a team of 3-4 staff...


  • Fox Creek, Canada Timber Ridge Inn and Suites LTD. Full time

    Hotel Receptionist RoleQualifications: Completion of secondary educationExperience: 7 months to under 1 year in a similar roleKey ResponsibilitiesAddress and resolve guest complaints and inquiriesFacilitate guest check-ins and room assignmentsHandle guest concerns in a timely and effective mannerCoordinate group arrivals and departuresOversee room bookings,...


  • Fox Creek, Canada Foxwood Inn & Suites Full time

    Position OverviewThe Guest Service Supervisor plays a vital role in ensuring exceptional service delivery at Foxwood Inn & Suites. This position is responsible for overseeing daily operations and managing a dedicated team to enhance guest satisfaction.QualificationsEducation: Completion of secondary school is required.Experience: A minimum of 1 year and up...


  • Fox Harbour, Canada Fox Harb'r Resort Full time

    Job DescriptionJob Title: Guest Service SupervisorJob Summary:The Guest Service Supervisor is responsible for overseeing the front desk and guest services department, ensuring exceptional guest service and a seamless experience for our valued guests. This role requires strong leadership skills, excellent communication, and a passion for delivering...


  • Fox Harbour, Canada Fox Harb'r Resort Full time

    Job DescriptionJob Title: Guest Service SupervisorJob Summary:The Guest Service Supervisor is responsible for overseeing the front desk and guest services department, ensuring exceptional guest service and a seamless experience for our valued guests. This role requires strong leadership skills, excellent communication, and a passion for delivering...


  • Fox Creek, Canada Foxwood Inn & Suites Full time

    Position OverviewThe Guest Service Supervisor plays a crucial role in ensuring exceptional service delivery at Foxwood Inn & Suites. This position involves overseeing daily operations and managing a dedicated team to meet guest needs effectively.QualificationsEducation: Completion of secondary (high) school graduation certificate is required.Experience: A...


  • Dawson Creek, Canada BC LTD DBA Holiday Inn Express & Suites Full time

    Position OverviewAs a Guest Services Supervisor, you will play a crucial role in ensuring the smooth operation of our front desk at BC LTD DBA Holiday Inn Express & Suites. Your leadership will help maintain high standards of service and guest satisfaction.QualificationsEducation: Completion of secondary school is required.Experience: A minimum of 1 to 2...


  • Dawson Creek, Canada BC LTD DBA Holiday Inn Express & Suites Full time

    Position OverviewAs a Guest Services Supervisor, you will play a crucial role in ensuring the smooth operation of our front desk at BC LTD DBA Holiday Inn Express & Suites. Your leadership will help maintain high standards of service and guest satisfaction.QualificationsEducation: Completion of secondary school is required.Experience: A minimum of 1 to 2...


  • Fox Harbour, Canada Fox Harb'r Resort Full time

    **Responsibilities**: 1.Assist with leading the resort’s Guest Service Agents and assist with overseeing the Bell team. 2. Assist with training, development of team members, ensuring team members are equipped to provide excellent guest service. Establish guidelines so team members understand expectations and parameters. 3. Assisting with scheduling of...

  • Guest Service Agent

    4 months ago


    Fox Harbour, Canada Fox Harb'r Resort Full time

    **General Description**:To extend warm hospitality and provide excellent customer service to our guests. **Responsibilities**: - Welcome guests to Fox Harb’r and ensure they receive a sense of warmth and hospitality every time they deal with Guest Services either by phone or in person. - Greet and register Resort guests in a courteous and efficient...


  • Fox Creek, Canada F.C.H. Limited Partnership oa Econolodge Fox Creek Full time

    Job SummaryWe are seeking a highly skilled Hotel Operations Supervisor to join our team at F.C.H. Limited Partnership o/a Econolodge Fox Creek. As a key member of our hotel management team, you will be responsible for overseeing the day-to-day operations of the front desk, ensuring exceptional guest service, and leading a team of hotel staff.Key...


  • Fox Creek, Canada F.C.H. Limited Partnership oa Econolodge Fox Creek Full time

    Job SummaryWe are seeking a highly skilled Hotel Operations Supervisor to join our team at F.C.H. Limited Partnership o/a Econolodge Fox Creek. As a key member of our hotel management team, you will be responsible for overseeing the day-to-day operations of the front desk, ensuring exceptional guest service, and leading a team of hotel staff.Key...